I have a private leasing agreement for a Nissan Juke on a three year deal. I took delivery of the vehicle three months ago and within days the yellow warning light appeared on the dash stating “key”. I took the car to the local Nissan garage who told me that the batteries were flat in the key so they replaced them.

Again within days the light started to come on again and you had to press the key several times to make the vehicle start. Despite me pointing out that the issue was occurring with both keys I was told they could only replace one at a time under the terms of the warranty.

This morning the warning light was on again and stayed on for approximately 40 miles. In my mind I am paying for a brand new vehicle which isn’t fit for purpose. I spend more time liaising with Nissan or arranging lifts to work than I do enjoying the car and the feel good feeling of a new car has definitely gone. Where can I go from here?