Why is my dash camera stopping my DAB radio working?

I have two dash cameras in my MINI Countryman. One is in the front of my car and one is in the rear. When I plug them in, the DAB radio fails. Any idea as to why this is happening?

My daughter informed her insurer that she scratched another car - will her premium increase even though she didn't claim?

My daughter passed her driving test recently. She scratched another vehicle and the owner agreed to settle. For the minor scratch he sent her a bill of £500, which she paid by bank transfer (without revealing...

Our Audi A3 caught fire in the middle of the night - who can we claim from for possession damage and a hire car?

My partner's three-year-old Audi A3 caught fire on our drive at 4am (it was stationary and switched off at the time) and has been written off. The car was leased through my partner's work and we've been...

How can I improve the theft protection on my keyless car?

Can you suggest some ways to make my keyless entry car less vulnerable to theft?

What's the best security camera for my car when it's parked overnight?

Having had, for the second time, my car's nearside mirror destroyed, what would be the best aftermarket 360 security camera for overnight parked usage?

Which car insurers will supply a courtesy car to match my current car?

I'm a childminder and drive a 2016 Citroen C4 Grand Picasso because I need the seven seats for my business. Which insurance companies will supply me with a courtesy car of equal size to mine in the event...

I lost four years of NCD even though no claim was made - is this fair?

I bumped another car whilst parking. No damage was done and neither party claimed but I lost four years of No Claims Dicsount. Is this fair?

Why is my car trying to regenerate constantly after the DPF was cleaned?

I have a Ford Focus 1.5 diesel, which I bought very recently second-hand from a main dealer. A couple of weeks ago a fault code indicated a blocked DPF. The garage cleared the DPF under warranty, but recently...

Can you recommend some aftermarket parking sensors?

Can you recommend the best aftermarket parking sensors (front and rear) for my Volkswagen Golf GTI Mk6?

My new car didn't come with a CD player as I expected it to - what do I do?

My new car didn't come with a CD player. How can I play my CDs?

Will my NCB still be protected if I change insurers at renewal?

If I have Protected No Claims Bonus with an insurance company but I then make a claim, what happens if I switch companies at renewal? Will the new company regard me as having no claims or do I have to...

My mum's insurers have written her car off without her agreeing to do so - what can we do?

My 73-year-old mother's car was hit by an SUV that went through a red light. The driver admitted fault and said she was not concentrating (messing with her sat nav as she was lost). There was a witness...

Our secondhand Ford Focus suffered coolant failure - should we take it to a main dealer for repairs?

We had what sounds like coolant failure in our Ford Focus EcoBoost Estate this week. Unfortunately it happened in France and we are in the process of organising repatriation. As this appears to be a known...

My car's window was smashed - will I lose my NCB if I claim on the insurance?

I know I can have a windscreen repair done on insurance without affecting my no claims bonus, but what about side windows? My car's window was smashed by a burglar, is it worth claiming on the insurance...

How do I get my car, which is registered in France, insured to drive it back to Scotland?

I'm giving a 1991 BMW 5 Series to my brother-in-law in Scotland. The car has been French registered and is on French plates. How can he get British insurance to drive it from France to Scotland, and can...

We've suffered negative equity on our current PCP scheme - should we hand the car back and walk away?

We've had four Toyota Aygo from our local Toyota dealership. This final car's contract will end in February 2019. The dealer has invited us back twice in the past six months to discuss "upgrading" to the...

What items do I need to carry in my car to be legally allowed to drive in Europe?

Early next month I will be driving through Belgium, Luxembourg, Germany and France. I will be in a 2017 BMW X3. I have seen a lot of confusing and sometimes contradictory information on what I will need...

A used car we bought has some worrying MoT advisories - were we misled by not being informed of these?

We just purchased a 2014 Nissan Qashqai. I stupidly did not ask about the recent MoT history before we purchased it. It passed in July 2018, but does have some worrying advisories. Any idea where we stand...

A car I bought in a private sale is faulty, does the Consumer Rights Act apply?

I recently purchased a car privately, which the seller advertised as: “Fantastic low mileage car that's in a great condition” and goes on to say, “it would make an ideal first car or for somebody who makes...

My Ford Focus needs a new engine but wasn't serviced by Ford dealers - should they still fix it as part of the recall?

I have a 2013 Ford Focus 1.0T. It is currently having a new engine fitted as there was a problem with the coolant, turbo and subsequent oil loss - which I had no warning lights for, or in fact any indication...

Why won't car dealers allow the use of debit or credit cards for car purchases?

A Lexus dealer has refused to accept my debit or credit card in payment for one of their used cars, a £26,000 balance after part exchange. This was confirmed by Lexus UK when enquiring; you cannot used...

Are runflat tyres just a ruse to relieve manufacturers of the cost of including a spare?

I'm a bit suspicious of runflat tyres. What are the pros/cons of using them? Is it just a manufacturers' ruse to relieve them of the cost of including a spare?

I was offered a very low trade-in value for my car - is this a common dealer practice?

I visited a main dealer to have some work done on the front brakes of my 2006 CR-V, which has done 113,00 miles with a Full Main Dealer service history. Whilst there, I asked the mileage on a 2010 CR-V...

Can I avoid paying VAT on a van I'm buying?

I want to buy medium-sized van, with a short wheel base for my son to continue his outdoor work. He fancies a Vauxhall Vivaro. What do you think is the best van overall? I have an £8000 budget, but i want...

I unknowingly sold a car that had outstanding finance - what can I do?

I sold a car three months ago, which I’d bought privately two months prior as a fixer upper. I occasionally fix cars as more of a hobby than as a money maker. The car was a non-runner when I bought it....

Should a clutch that was already failing be covered under warranty, even if it's considered wear and tear?

When a dealership offers an approved used car for sale with the final year's balance of the manufacturer's warranty still in place, is it fair to expect them to put right any wear and tear faults before...

How can I find out if a car I bought was previously involved in an accident?

How do I check if my car was involved in an accident?

Does my son need to be the registered keeper of a car I own to earn his own NCB?

I'm buying a vehicle on PCP. My son, who is 34 years old and has been driving for 17 years, is named on the insurance as the main driver. I would like him to start earning his own No Claims Bonus. Is it...

My car didn't sell because it's falsely listed as a write off - can I sue the Motor Insurance Bureau for the lack of sale?

I'm trying to sell a 1991 BMW 325i. A potential buyer changed his mind because, he said, there is a record that says a 318i with my registration was a Category B write off in 1999. I checked with HPI and...

How do we insure our twins on the same car?

We are lucky enough to buy our twin 17-year-old girls a new car for their birthday. However, getting them insured is difficult. Many insurance companies operate online only and the forms aren’t set up...

I'm tempted to buy a 1998 Jaguar XKR - what is your opinion?

I'm tempted to buy a 1998 Jaguar XKR 4.0 supercharged for £8000. It also has a very attractive registration plate and appears in excellent condition. The dealer is well-established and is known to me as...

Is it legal for me to tow my friend's uninsured classic car to a garage?

I have been asked by a friend to tow his 1976 Volkswagen Beetle to a specialist garage for repair. The Beetle is not MoT'd or insured. It's MoT exempt and not running. I have a recovery A frame and will...

Service history documents for a used car I bought haven't been provided - what can I do?

I recently purchased a Volkswagen Polo via a private sale advertised online. It came with a Full Service History and 12 months MoT. I decided to buy the car on the agreement that the service history and...

I'm unsure if my 1982 Ford Sierra was converted to unleaded - should I run it with lead additive or on unleaded petrol?

I recently returned to the road my 1982 Ford Sierra 1.6 (petrol, pinto, manual) I believe it came off the road in 2002 or earlier, long before I purchased it, and I'm unsure whether or not it has been...

I'm storing my classic car for six months, should I leave petrol in the tank?

I will put my classic car into my garage with a fitted cover in October for six months. Would it be best to fill the tank up with petrol to stop the condensation forming in the tank, or leave it nearly...

Should I get a vehicle check done before I buy a car from a garage?

I'm thinking of buying a car from a local garage. They offer a full MoT and six-month warranty, they also have excellent reviews. Should I still pay for a vehicle check or will they have done those before...

I was sold a car with a falsified service history - what should I do?

I bought 2007 Jaguar XKR with 25,000 miles on it. I returned the car after 10 days because it had a few issues. I also took the car for an MoT, where £450 worth of faults were found - which was odd because...

What should I look out for when buying a used car?

How much should I pay for 2001 Renault Clio? What should I look out for?

What small van should I buy for my 17-year-old son to drive for work?

I want to buy a small van for my building company. My 17-year-old son, who is an employee, will be driving it on his provisional licence. Any recommendations would be much appreciated.

Is it fair that I was charged £50 to cancel my insurance policy after two months of cover?

Saga charged me £50 of my premium, which is £150, to cancel my policy after less than two months of cover. They told me the cost was for an admin charge plus my two months of cover. Do you think this a...

Will putting my keys in a biscuit tin prevent my car from being stolen?

I put my key fobs in a small biscuit tin in the house. Is this just as good as a Faraday Bag I could buy online?

What's the best dash camera?

What is the best dash cam?

I was involved in an accident, but my vehicle was barely damaged - should I tell my insurer?

I was stopped on a slip road waiting to merge onto a duel carriageway. A car then ran into the back of my motorhome. There was a huge bump to his bumper and some grill loss. There was only a minor scrape...

I bought a used car without a V5 - I can't tax or drive it. What do I do?

I recently bought a used runabout from a trader. It came with a valid MoT, but no V5. Therefore, we could not tax it as it's registered in another name. It's just sat on our drive and the seller won't...

My car is louder inside since having the rear bumper repaired - what should I do?

I raised a claim with my insurer for fixing the rear bumper of my car, which was damaged while reversing. The rear bumper looks plastic, but I'm not sure if it was plastic before the repair. Another thing...

My car was badly damaged while parked - should I claim via my insurer or an accident management firm?

While my car was parked in a retail park car park it was hit and severely damaged by a third party. It is likely to be a write off. I have the third party's insurers details. The third party is obviously...

My new car has been delayed at the last minute - what can I do?

I have ordered and paid a deposit for a new Jaguar i-Pace from my local dealer. I was given a full schedule by the dealer from Jaguar which detailed a full timeline from order to manufacture through to...

I returned my car but the finance company is charging me for a missing service stamp - where do I stand?

I recently returned my car under the voluntary termination clause. Upon returning the car, it was discovered that the dealer didn't stamp the service book and now the finance company want me to pay an...

Should a spare wheel be smaller than the standard wheels?

I have a Kia Niro which I am taking to France this autumn and to France and Spain next spring. I don't wish to rely on the supplied tyre repair kit so have purchased online (not from Kia) a spare steel...

Can I connect my iPhone to the Bluetooth in my 2007 car?

I have just bought a 2007 Mercedes-Benz CLK. Do you know if its possible to connect my iPhone through the Bluetooth ?