I've heard horror stories about the Ford Transit Euro6 engine - are these true?

I'm thinking of buying a new Ford Transit Custom, but have heard horror stories about the new Euro6 engines. Tales of faulty injectors, constant limp mode, high AdBlue consumption and warning lights requiring...

What security devices can be used on classic cars?

I'm looking for a security device that is also a visible deterrent to keep my classic safe whilst in public. It's a Jaguar Mk2 with a bus man's steering wheel, which rules out most steering locks. It's...

My daughter had a collision but now the other driver has changed their story - what do we do?

My grandson's school has a drive through pick up point with parking just before. My daughter was queuing when the car in front started reversing to park in a space, my daughter reversed to give her more...

Do you know the value of my 1994 Mercedes-Benz C-Class?

I have a mint condition 1994 Mercedes-Benz C-Class with 98,000 miles. It looks like new and drives like new. Any idea of what it may be worth? I passed its MoT today with no faults.

What's the best way to sell a classic car?

Where is the best place to sell a 1972 Rolls Royce?

A driver hit my car while parking and admitted blame - so why have my insurer settled for split liability?

When I was halfway into a parking space at school a car park, the car in the space next to me reversed out and bumped my car with significant force. She said she was to blame and we exchanged insurance...

Someone is taking me to court over a false claim that I hit their car - what do I do?

I’ve been accused of hitting another car, which is completely false. I thought it was an insurance scam but they got very threatening. I got pressured to admit liability, but I wouldn’t as I haven’t done...

I want to buy a lot of wine in Calais and drive it back home - how much weight can my car safely carry?

I'm going to Calais to buy wine for a massive family party. Someone said to me that I won't be able to bring back enough as there is a maximum weight capacity for the car (2016 Skoda Octavia Estate). There...

Can you recommend a garage to restore my 1988 Volkswagen Golf Mk2 GTi?

I have a 1988 Volkswagen Golf Mk2 GTi, owned from new and untouched. I'm now looking to have it renovated. Can you recommend any restorers either in the South East or in the Midlands?

What's the best security product to prevent car theft?

What's the best physical deterrent to prevent a car being stolen?

Can I have temporary insurance cover for my old car I'm selling?

I currently have motor insurance with Quote Me Happy. I'm considering the purchase of another car and may possibly have someone who could be interested in buying my old car as a private sale. It's quite...

I bumped a car in a car park - should I settle the claim myself or claim from my insurer?

I bumped the car next to me whilst parking. The owner has obtained an estimate for repairs of £550. I currently have six years No Claims Discount, which will reduce to three years if I claim. There's no...

I traded in my old car for scrappage discount on a new car - should this be honoured even if the scheme has ended?

We’ve ordered a new Volkswagen Tiguan and we're getting rid of the old car under the scrappage scheme. The Tiguan was ordered in January, but since then, the Volkswagen scrappage scheme has finished. We...

Does a cherished numberplate add extra value to a classic car?

I have a 1932 Morris Cowley, two seater tourer with dickey seat, which has an agreed value of £12,000. Its registration is two letters and a repetitive number pair (eg XX3535). When sold off separately,...

What can I do if a car parks on my drive?

If a car parks on my driveway, what rights do I have to get it removed?

An accident management company left me £1500 out of pocket - what can I do?

Two years ago I was knocked off my motorbike by a driver who admitted full liability. I notified my insurance company, who said they'd put me in touch with an accident management company who would handle...

Is my Hustler six-wheeler kit worth anything?

I have a Hustler six-wheeler kit. Do you know what it's worth?

I indicated at a junction but continued onwards - who's at fault if a car then drove into my path?

I was driving up to a junction, doing about 15-20mph. I approached a right-hand turn and clicked the indicator, but quickly cancelled it as I actually needed to go straight on. The car at the junction...

What's the best way to prevent keyless entry car theft?

How can I protect my keyless entry car from being stolen?

We're recorded as 'at fault' in an accident where someone sideswiped us - how do we get this corrected?

We were sideswiped on a dual carriage way. The other driver was prosecuted and found guilty of driving without due care and attention, as well as leaving the scene of the accident. Our insurance company,...

I recently retired - why did my premium increase even though I'm less risk now that I no longer commute?

Having just retired, I logged onto my insurance account and changed my status from employed to retired. There was no admin fee (as I did the admin myself) but, bizarrely, my premium went up by £10. I’m...

When does the cam belt on my car need changed?

I own a 2013 Volkswagen Golf 1.4 with 65,000 miles on (mostly long distance, motorway journeys). I'm getting differing opinions as to when is the best time for cam belt change (plus water pump). I want...

How do you ensure your car isn't being used when you leave it parked at an airport?

Do you have any advice regarding airport car parks? I recently read about yet another scam where an independent contractor offered off-site parking in a muddy field and cars were returned either damaged...

I have protected NCD - should I claim for damage I caused to my car?

After 50 years of accident free motoring,I scraped my car. Now I'm in a dilemma. I have a policy with LV=, which has a No Claims Discount guarantee. Should I pay for the repair or claim on the insurance?...

My niece is a learner driver - is being the named driver on her mum's policy the best way to insure her?

My niece has just had her 17th birthday. My sister (her mum) tried to get her insurer, RAC, to put my niece on her policy while she's learning to drive. They've been extremely unhelpful, refusing to even...

My DS3 timing chain is slipping, which is a known issue - should Citroen contribute even though it's out of warranty?

I have been told be a local Halfords garage, where I've had my regular services done since owning a 2014 Citroen DS3, that the noise within the engine is due to a timing chain problem. DS3 Customer Services...

Does £900 for a DPF replacement seem expensive?

I just had my car plugged into a diagnostic computer at a garage and the mechanic said the DPF is blocked. I asked if it could be regenerated, but he said it needs replaced. Does £900 to replace it sound...

Our SEAT Leon DSG has had two clutch replacements, should we sell it before the warranty period ends?

My mother bought a SEAT Leon 1.2 TSI DSG new in July 2015. A new clutch was fitted in July 2016 under warranty, and new clutches are now being fitted again in June 2018 under warranty. I'm aware of the...

I had 20+ years of No Claims Discount - so why have I lost all my NCD after two recent accidents?

I've been driving for 21 years and never had an accident until this year. I had 21 years of no claims discount, but it wasn't protected. This year I had two incidents, I was at fault both times. Now my...

I was sold a car that was previously damaged - am I owed compensation?

I’m having a nightmare with my local Audi dealer. They sold me a six month old Audi A6 with 7000 miles on the clock. After owning the vehicle for just over six months, paint has started to come off the...

My daughter unknowingly bought a very faulty car online - what can she do?

My daughter bought a car on Gumtree, which has turned out to have lots of dangerous faults. She and her daughter drove it 300 miles home without knowing. The seller is being hostile and claims no responsibility....

My classic car shows no MoT status on the DVLA site - is that normal for MoT exempt vehicles?

I took my V5, insurance certificate and V112 (MoT exempt declaration) to the post office to tax my 1968 Morris Minor, which was currently SORN'd and is classed as 'Historic' on the V5. On the DVLA website,...

I reversed into a car while parallel parking - should I admit liability?

I was reversing back into a parking space parallel to the kerb. I was facing the direction of the traffic coming towards me, so I reversed a metre or so to get a better view of the traffic coming towards...

I unknowingly bought a remapped van - do I have to pay to fix the problems this remap has caused?

I bought a 2013 Volkswagen Transporter from a Volkwagen commercial van dealer in Wales six months ago. I've already had the van back there for a couple of warranty issues, but recently an engine management...

Do you recommend ceramic polish to protect paintwork?

I've been looking at wrapping or ceramic polish to preserve my car's paintwork and keep it looking good. Wrapping is pretty pricey, so what do you think of the ceramic polish paint treatment?

How can Ford justify increasing tax on my new car by £300 if the WLTP hasn't been introduced yet?

The Worldwide Harmonised Light Vehicle Test Procedure (WLTP) is being introduced for all new cars registered from 1 September 2018 and the new car I had ordered from Ford in May 2018 will not be delivered...

Does my 47-year-old Land Rover need an MoT?

I have owned my Land Rover Series.2A 88 for 47 years and have made no changes except to replace batteries and exhausts. It is used on a daily basis. Under the new MOT 40 year rules do I still need an MOT?

Why is the ride unsettled in my 1990 Saab 900?

I have recently purchased a 1990 Saab 900 auto. It has travelled 126,000 miles.The full service history does not show any replacement of suspension parts. The ride is unsettled and it rolls when cornering...

What are the implications of buying a Cat D van?

I am looking at buying a Volkswagen Caddy van which has been categorised as a Cat D but looks in good condition. What are the insurance implications for such a vehicle?

My 2012 car failed its MoT due to a faulty DRL - is this right?

A couple of days ago my 2012 BMW 520d failed its MoT due to O/S DRL not working. The dipped and high beams worked fine. It cost me almost £800 to change the whole headlight and the DRL module to pass the...

A driver made a fraudulent claim against me - should I go to court or settle to save myself the hassle?

A van driver is claiming I damaged his van while I was reversing into a car park bay. I know for sure I did not hit his van. There are no marks on my car, so nothing to prove I dented his van. I took photos...

Are three cylinder engines reliable?

Are three-cylinder engines reliable?

Following an accident in a CCTV-monitored car park, can I request the footage of the incident?

My granddaughter has the customary black-box installed by her insurance company in her Vauxhall Adam. As she was driving in the car park she parks at for work, another motorist (with a passenger) reversed...

I need a practical second-hand car - what do you suggest?

I am looking for a second-hand vehicle with plenty of space for gardening, surfboards, grandchildren etc. I have had several Volvo estates but my wife and I are now retired and need something a bit higher...

I bought an approved used car in 2015, is it fair that I now have to pay £400 for a waterpump replacement?

I own a 2011 Mercedes-Benz C-Class, which was bought in June 2015 as an approved used car from Mercedes Bristol with 68,000 miles on the clock. The car has been dealer maintained since new, except for...

Why does the temperature of the oil in my car keep rising when I am driving?

Why does the temperature of the oil in my Volkswagen Touran keep rising when I am driving?

I want a large van to convert to a camper - what do you consider as high mileage for a van?

I want to buy a large panel van for conversion to a camper. My price range is up to £5000. Most of the vans I have seen advertised at this price have done over 150,000 miles, and some a lot more than that....

How do I charge the battery on a new Transit Custom?

The battery on the current Ford Transit Custom is under the drivers seat (awkward). Can you connect a battery charger to the under bonnet connection point and recharge the battery in just the same way...

Is my Citroen Berlingo classified as a van or a car?

I have a Citroen Berlingo and need to find out if it is a car derived van or a van based on a car? Can you help?

Can you explain where on earth the money comes from for a deposit contribution?

Can you explain where on earth the money comes from for a deposit contribution? I negotiated an excellent deal on a pre-reg car. The dealer than said I could have it even cheaper on finance. Looking at...