Can you recommend a van-based car with lots of boot space?

I would like to buy a petrol, secondhand (maybe three of four years old), small van with windows. It needs five seats and lots of boot space. I wondered if you have any particular recommendations of a...

My write off value won't get me an equivalent vehicle - can I sue the other party's insurer for the difference?

My insurers have written off my car, but the amount offered won't cover the cost of an equivalent vehicle. Can I sue the third party for the difference (£2000) because they have admitted the accident was...

Dealer refused my rejection of a faulty new car - what should I do now?

I bought a brand new Mercedes-Benz GLC Coupe. After 28 days it broke down and had to be recovered. I sent a letter expressing my short-term right to reject the vehicle for not being of satisfactory quality...

An EGR valve replacement for my Audi A6 isn't covered under warranty - is this fair?

I own a 2013 Audi A6 diesel, which for the past six weeks has sporadically gone into limp home mode with the engine management light flashing. Each time, restarting the car has cleared the fault and it's...

A deer ran into my car causing £1500 of damage - why has my premium increased?

I've got fully comprehensive insurance with Tesco. A small deer ran into my car and caused £1500 damage to driver's side. Tesco said originally that it would not affect my no claims (only one year) or...

Do I need to inform my insurer that the named driver on our policy will now be the main driver?

My wife has unfortunately experienced some seizures since Christmas and voluntarily surrendered her driving licence. The DVLA have informed her that she won't be able to apply for her licence until 12...

Non-manufacturer replacement parts can invalidate warranties - so how can I ensure insurers use OEM parts?

My insurance company tell me that they ensure any replacement parts will be manufacturer parts, whereas other companies will use third party or secondhand parts. This potentially invalidates the warranty....

Can you suggest a small, economical car to replace our old diesel?

We feel that we need to sell our beloved Land Rover Freelander 2 because it's a diesel. We've started to look for a car which won't cost a fortune to own and run for the next three years. There's nothing...

Our approved used Skoda has suffered multiple faults since purchase - do we have to accept it back when it's repaired?

I purchased a Skoda Yeti from an authorised Skoda dealership 12 weeks ago with a full Skoda service history. However, it has been off the road, in their garage for 17 days with broken suspension springs,...

What vans have four seats and can also carry a Euro pallet?

Do you know of any vans that have four seats and take a Euro pallet?

I got a van for much cheaper than I've seen equivalent models for sale - should I be worried?

I bought a van that seems cheap for the miles that it's done. It’s a 2005 Vauxhall Vivaro with 95,000 miles and the MoT was just done. I got it for £1500. The van has had a new engine and I've done a HPI...

I was mis-sold a car that apparently had a warranty - can I reject it for a full refund?

I bought a Mazda in December 2017. It had 10,000 miles on the clock and I paid £16,000. I was sold the car with the remainder of the 21-month manufacturer's warranty, so I had six months left on it. The...

A driver hit my car and left no details - how can I get the CCTV footage from the car park operator?

My car was damaged in a car park by a third party, who failed to report the incident. The car park operator requested I report the incident to the transport police in order for them to review and release...

I bought a car six months ago and the clutch now needs replaced - what are my rights?

I bought a 2015 Citroen C1 with 26,000 miles on it six months ago, which was serviced before I had it delivered. A month in, I first used the horn, and discovered it didn't work. Along with this, the gears...

How can you tell if online car selling companies are scams?

There's a company that sells repossessed vehicles at a price that seems too good to be true. Is this a scam?

Can I challenge a Category N write off after a car fire?

My car was recently the victim of an arson attack, the insurance company have informed me it's a category N write off. Can you explain what this means and what my rights are because I believe the vehicle...

Does my car need to be insured even if I'm not driving it?

Since deciding to sell my car the insurance has run out. Should I reinsure it for a couple of months while I sell it?

Our cars were damaged by a roof fitter, can we use our insurer even if it wasn't a road traffic accident?

Our next door neighbour had a roofer installing fibre glass in their roof during, which resulted in both our cars being covered in fibre glass and resin. The roofer admitted liability and said he wanted...

Can you suggest a family car with classic car potential?

I'm looking for a family car to replace my 2006 Audi A3 2.0 TFSI. I only drive 6000 miles per year, so depreciation and road tax are my biggest expenses. Can you recommend a used car, that doesn't exceed...

When can I apply for my Triumph Spitfire to have historic vehicle status?

I own a Triumph Spitfire that's just over 40 years old, registered on 14 February 1978. When do I apply for Historic status, now or after 21 May 2018?

Can I use black and silver classic numberplates on a new car?

I have a personal plate (1970 vintage) on my 2012 car. Can I use the old black/silver reg plate on the new car?

Is converting my classic from an automatic gearbox to manual one wise?

I have a 1989 Jaguar XJS automatic. I'm considering converting it to a five-speed manual using a kit purchased from a reputable company. My car is still standard and has not been modified or restored in...

Do I need to fit seatbelts to my classic car to drive it in Europe?

I will be taking my 1972 Volkswagen Type 181 to Spain. When I bought the car it did not have any seatbelts fitted. I knew I didn't have to fit them but, for a bit of safety, I had lap belts fitted in the...

Does mileage have an effect on the value of written off cars?

I own a 2003 Vauxhall Astra. It's silver, manual with a mileage of 160,000. It;s just been written off and I need to agree its value with the insurers. I've noted a number of comparables for sale around...