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  Thank you for making readers aware of vehicles being towed away at Stansted Airport. 3 Aug 2013 (Ask HJ)
  Thank you for publishing my letter about vehicles being towed away at Stansted airport. I hope this alerts your readers to this scam. I have written to...
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  Incitement to Insurance Fraud 3 Jul 2012 (Ask HJ)
  I have had several calls today purporting to be from a company called 'Accident Helpline'. Their operative has informed me that I, or someone else...
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  Why didn't this dealer provide RAC membership with a car he sold, as promised? 15 Jun 2010 (Ask HJ)
  My daughter recently bought a car from a dealer. At the same time she paid for RAC breakdown cover. About six weeks later the car lights were left on and...
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  Penalty to Arsenal 5 Jun 2010 (Ask HJ)
  I want to enlighten your readers of a parking-ticket "scam" in the London Borough of Islington. On 10th of February I made an evening visit to see a client...
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  Are Kwik Fit ripping me off? 6 Jan 2011 (Ask HJ)
  The handbrake cable recently went on my Corsa. I took it to Kwik Fit who advised that the cable they need comes in a pack of two so instead of the charge...
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  Mac, the strife 28 Mar 2009 (Ask HJ)
  I've read stories before about McDonald's fining people for taking too long over their meal, but I've just found a new variation. I went to a McDonald's...
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  I think my number plates have been cloned - what do I do? 6 Sep 2024 (Ask HJ)
  I have an auto pay ULEZ account with TfL for my black Skoda Yeti 4x4 for my occasional visits to visit family in Wimbledon. Having been there the last...
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  How can I arrange a safe transfer of money when selling my car? 16 Apr 2024 (Ask HJ)
  I am selling my car privately and have some concern about being scammed. I have read of all sorts of clever ways that scammers use to cheat people without...
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  Can you warn your readers about scammers who target people trying to renew their driving licences? 5 Oct 2013 (Ask HJ)
  I’m the first to admit my own stupid fault but my photo licence was up for renewal, so I typed that into Google and the first website listed deals. It...
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  Is there a safe way of selling a car where I won't be scammed? 6 Jul 2013 (Ask HJ)
  I am currently trying to sell my car through AutoTrader. So far, the only four responses have been from scammers saying that they will pay the full price...
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  Why does Stansted Airport penalise people for using its drop-off area? 8 Jun 2013 (Ask HJ)
  I would like to draw readers attention to an issue at Stansted airport, where motorists are being ripped off for briefly leaving their cars in the drop-off...
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  I think I have been the victim of an insurance scam - what should I do? 8 Jun 2013 (Ask HJ)
  I learned in April 2013 that my then insurer had paid out on a claim from someone who alleged I had damaged their vehicle in 2011. I was not aware of this...
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  Insurance claim out of the blue 2 Mar 2012 (Ask HJ)
  My son had a minor collision with another vehicle on a narrow country lane, my son maintains he was pulled right over to the kerb and scratches from bushes...
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  Are accident management companies pushing up insurance premiums? 21 Jan 2012 (Ask HJ)
  No wonder insurances are increasing fast. The major problem appears to be caused by the insurers, whilst uninsured drivers no doubt bear a considerable...
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  Should I use this service to sell my Jaguar XJ Sovereign, or do it privately? 28 May 2010 (Ask HJ)
  I am selling my Jaguar XJ Sovereign but, to date, have had limited response from my Auto Trader ad. I have been contacted by a specialist company in Bristol...
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  Undue courtesy? 30 Jan 2010 (Ask HJ)
  My experiences regarding courtesy cars have always been where the car was provided by the accident repair company. My 87-year-old sister has recently had...
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  What should I look for when buying a used van? 8 Jan 2023 (Ask HJ)
  I've found what looks like a great deal on a van (2017 Renault Trafic, 20,000 miles, £14,250). Is there anything in particular I should be looking out...
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  Someone is taking me to court over a false claim that I hit their car - what do I do? 18 Jun 2018 (Ask HJ)
  I’ve been accused of hitting another car, which is completely false. I thought it was an insurance scam but they got very threatening. I got pressured...
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  My garage has charged an exploration fee - do I have any redress? 22 Dec 2015 (Ask HJ)
  My daughter bought a 10k mile MINI Cooper in March 2015. In December, at £20k miles, the clutch failed. Guildford MINI Centre would not entertain a warranty...
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  Paying for repairs after car hit my dog 29 Aug 2014 (Ask HJ)
  A few days ago my dog got loose and ran in front of a car. Thankfully the dog only had minor injuries, but there was some damage to the car which I have...