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  Why was my whiplash payout so large? 23 Feb 2013 (Ask HJ)
  Some time ago I had an accident when I was hit by a car while I was going round a roundabout. The other driver admitted liability because she was on her...
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  Audi A1 handbrake failure 16 Feb 2013 (Ask HJ)
  We have had an Audi A1 for little over 1 year. On the school run my wife parked on a slight incline less than 3% leaving the car with the handbrake engaged....
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  Best cars for a back-pain sufferer 21 Jan 2013 (Ask HJ)
  My wife suffers a chronic and quite unique lower-back problem, she also drives 25,000 miles a year and finds it hard to remain out of pain for long. Her...
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  Fixed-price servicing - is it really fixed-price? 23 Nov 2012 (Ask HJ)
  I took my wife's Seat Altea 2.0 TDI DSG for a special offer £129.00 service. The service was completed, but at the service desk, I was informed that the...
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  I need a car with good disabled access to replace my Saab 9-5 - what do you recommend? 20 Oct 2012 (Ask HJ)
  My Saab 9-5 is getting old and I want to replace it to meet some specific needs, including driving elderly and often disabled people to hospital and other...
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  My daughter's Corsa was very easy to restart after storage. 3 Oct 2012 (Ask HJ)
  I was surprised that my daughter's car, having been parked up for more than four weeks, outside her home, on the street started first time. It's a three-cylinder...
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  Ford Focus engine management problem 26 Aug 2012 (Ask HJ)
  Sudden illumination of all panel warning lights. Loss of forward motion. Engine still running/idling but not responding to accelerator pedal. Odometer...
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  Golf timing belt snapped - what do I do? 10 Jul 2012 (Ask HJ)
  My VW Golf Mark IV 2003's timing belt has recently snapped (i know, should have been more attentive with the servicing) and we're wondering what to do....
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  Replacing a car lamp 25 Jun 2012 (Ask HJ)
  A friend was called by his daughter to replace a failed indicator lamp on her car. Having visited Halfords to purchase the lamp he found they would replace...
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  Which reliable Ford should we buy as an all-purpose workhorse? 23 Jun 2012 (Ask HJ)
  We would like to buy either a Ford Focus hatchback or estate or a 2008 Ford C-Max from British Car Auctions, where we have purchased several cars in the...
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  Which 4x4 SUV and small runaround for a tall driver? 21 Apr 2012 (Ask HJ)
  We have recently retired, aged 62 and 55. We intend to dispose of our eight-year-old Jaguar S-Type (62,000 miles, average condition) and Ford Focus Ghia...
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  Advice on buying a Fiesta 9 Apr 2012 (Ask HJ)
  Several years ago following your recommendation, I bought a 2007 Ford Focus 1.6 TDCi Zetec. I have been looking at possible replacements and as I do a...
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  Spring spacers left on front springs 28 Feb 2012 (Ask HJ)
  Bought car in July 2011 from Ford Dealer, 3 weeks ago noticed suspension squeak on passenger side front. Had a look myself, prior to taking it to dealer....
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  I need a used diesel 4X4 3 Jan 2012 (Ask HJ)
  I am looking for a used diesel 4x4 which will see heavy off-road use as a farm and woodland utility vehicle, and little motorway/long-distance use. The...
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  Winter tyres for an Evoque 23 Dec 2011 (Ask HJ)
  I am buying a Range Rover Evoque Pure for delivery 3 Jan. I would like to fit winter tyres on this vehicle, but I have been told that to do so could invalidate...
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  Warranty from dealers 15 Oct 2011 (Ask HJ)
  Following your previous advice I have purchased a petrol 4.2 S type May 2004, 74,000 miles in very good condition and a pleasure to own and drive. However,...
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  Check to cheque 9 Oct 2011 (Ask HJ)
  I was invited by Benfields VW of Dumfries to a ‘Free Vehicle Safety Check’, on 15th July. The check took about ½ hour, and I was advised that both rear...
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  Three into Two 5 Oct 2011 (Ask HJ)
  We have been a three-car, but two-driver, family for years now, but age is creeping in and the hassle of taxing, MoTing, insuring and servicing three cars...
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  Handing over the Mike 15 Sep 2011 (Ask HJ)
  My elderly mother needs to replace her Nissan Micra variomatic as it is getting a bit long in the tooth. She needs a similar car, small but roomy enough...
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  Older and better 26 Apr 2011 (Ask HJ)
  Back in 2002, the partner and I (both still working then), took your recommendation and bought a nearly new (7 miles on the clock) 52 plate Mk.I Toyota...