I was invited by Benfields VW of Dumfries to a ‘Free Vehicle Safety Check’, on 15th July. The check took about ½ hour, and I was advised that both rear parking brake motors required replacement at a cost of £669.94. My car is a 2005/55 VW Passat mileage 48,800. I appealed to VW Customer Care department in Milton Keynes, and after asking if this could be either a design or manufacturing fault, they offered a 20% goodwill reduction, which I accepted. Since then I have found the fault to be common and I ask if you can establish if this repair should be treated in the ‘recall’ category. Both the local VW Garage and VW Customer Care Department are non-committal and a bit tight lipped.