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  I want to sell my car but have lost the V5C - how do I get a new one? 20 Aug 2019 (Ask HJ)
  I am looking to sell my car but cannot find the V5C logbook. What is the procedure for getting a new one and will this delay the sale?
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  I bought a car with a private plate and the previous owner gave me the retention certificate. Do I need to apply for one in my name? 3 Nov 2023 (Ask HJ)
  Three years ago I bought a car with a private plate after the previous owner died. Her husband gave me the retention certificate in his late wife's name,...
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  How do I get a replacement key for a 2004 Mercedes? 4 Oct 2023 (Ask HJ)
  How do I get new car keys for my old Mercedes 2004?
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  What documents do I need when buying a used car? 31 May 2022 (Ask HJ)
  What documents are needed when buying a used car?
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  Discovered my car was declared a write off in 2010 - what can I do? 4 Feb 2014 (Ask HJ)
  I bought a car from a dealer three years ago and now want to part-exchange it for a new car. However, following a Experian Autocheck, we have been told...
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  ukcarbroker - Joint First Owner/Care Of question 31 Jul 2012 (Ask HJ)
  I am interested in purchasing a car from ukcarbroker.com, however I have been told that as far as the v5/log book is concerned i woild be registered as...
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  Fleet sales site - any drawbacks? 12 Mar 2013 (Ask HJ)
  Have you had an opinion of fleetprices.co.uk? They are offering outright sale of Focus ST 3 at £20,090.35 OTR. Wondered if there were any drawbacks?
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  Lost Ford radio code - what can I do? 18 Jan 2013 (Ask HJ)
  Please help. After replacing the battery in my 52 reg Ford Fiesta I need the code for my radio.
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  Has my car got a DPF? 6 Jun 2012 (Ask HJ)
  Has my car got a DPF? It's a Ford Focus Studio estate 1.6 TDCI (57 plate), first registed 17-01-2008)?
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  Can I contact Rover to confirm my car's emissions? 21 Jun 2023 (Ask HJ)
  I have an issue with my Rover 1990 416 GTI Auto which I have owned from new. The V5C has no entries in the exhaust emissions section V1, V2, V3, V4, and...
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  I bought a used car described as having one previous owner - but the V5C says two former keepers? 13 Nov 2019 (Ask HJ)
  I went to view a secondhand car that was described by the dealer (in bold capital letters) as "1 Previous Owner". I was looking for a one-owner car. At...
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  Why does my insurance company want the V5 for my written-off Mazda 6? 21 Sep 2013 (Ask HJ)
  Why would my insurance company (Zurich) want me to send them the V5 form for my ex-car (2007 Mazda 6TS hatchback, 18,000 miles) when they have declared...
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  Slight error in advert - what are my rights? 24 Oct 2012 (Ask HJ)
  At the end of July 2012 I purchased an approved used car. It was advertised online with a CO2 rating of 89g/km (I retained a screen grab of the advert)....
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  Lost V5C in the post 22 Jun 2011 (Ask HJ)
  I have sold my car last year in October and sent off the log book to the DVLA with new keepers details, unfortunately DVLA has never received the paper...
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  Mail chauvinist 21 Aug 2010 (Ask HJ)
  You recently published an email from a reader who had notified the DVLA of a change of vehicle keeper by email. Customers who submit an email enquiry regarding...
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  The DVLA lost my V5C and now want me to pay for a replacement? 11 Aug 2020 (Ask HJ)
  I sent my V5C logbook to the DVLA with a change of fuel notification. After a month I called them and they said to wait longer but they could tax it over...
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  The VIN of my car doesn't match the V5C - what can we do? 3 Apr 2019 (Ask HJ)
  I recently discovered that the vehicle we purchased in 2016 has a different VIN on the vehicle windscreen to that on the V5C paperwork and all invoicing...
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  Can you change a category S car? 22 Jan 2024 (Ask HJ)
  i have seen a car on an auction site, which is a police disposal, and down as a cat s, however there is zero damage to the vehicle. Is there any way of...
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  Can I dodge the ULEZ charge by swapping my van's engine? 3 Dec 2019 (Ask HJ)
  Would changing the engine in my Citroen Relay to a 2.2-litre BlueHDi be possible and make it compliant with the London ULEZ?
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  Are there any differences between a private light goods and a light goods vehicle? 7 Aug 2019 (Ask HJ)
  Are there any differences between a private light goods and a light goods vehicle? If a 1997 Escort van is a PLG does it mean it's a commercial vehicle?