What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
The DVLA lost my V5C and now want me to pay for a replacement?
I sent my V5C logbook to the DVLA with a change of fuel notification. After a month I called them and they said to wait longer but they could tax it over the phone. The log book never arrived so I called to tax it again and they said they had no record of it and I would have to pay £25 for a replacement. This seems unfair, particularly as they have bad press for documents going missing. Can I continue without one?
Asked on 11 August 2020 by bbruce
Answered by
Georgia Petrie
No, you'll need one. But I would certainly be emailing to make a complaint because you aren't wrong about documents being lost recently. My advice would be to send things by recorded delivery so you have proof.
Similar questions
I bought a small used car for my daughter as a first car six weeks ago but have not yet received the new V5C in her name. The 'one man band' dealer, who operates from home, had provided me with the new...
I bought a car on the 6th of August and taxed it on the 7th when I also gave post office the logbook of my vehicle that I had part exchanged. The car I bought was not suitable and I returned it to the...
Is there still a backlog with the DVLA regarding re-issuing driving licences after medical clearance from a consultant. If so is it known how many cases are in the backlog and for how long?
.jpg)
