Showing results in  Ask HJ [Show all channels]

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  Why does my Audi A4 Executive's radio come on automatically when I start the car? 5 Feb 2011 (Ask HJ)
  I have an Audi A4 Executive saloon, bought new in September 2009. The radio comes on as soon as the engine is started. I have visited our local Audi dealer...
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  Slippery clutchtomer 12 Jun 2010 (Ask HJ)
  About 3 months ago I bought a Renault Clio from a faraway franchised dealer with a 1-year warranty. I took it into my local Renault dealer recently to...
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  Faulty SEAT Ibiza - am I entitled to a refund? 29 Jan 2015 (Ask HJ)
  Three months ago I bought a 2011 SEAT Ibiza Cupra 1.4 TSI with 180PS. Since then I have noticed that the car uses a lot of oil. About a litre every 1000...
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  Selling a car privately - do I provide a warranty? 7 Dec 2021 (Ask HJ)
  I'm currently selling a 2016 Peugeot 5008 with 66,000 miles on the clock on behalf of a friend. It's a one owner car with full history, no faults at all,...
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  Can I reject my Volkswagen T-Roc 1.5 for the software issues that make it stutter? 28 Jul 2020 (Ask HJ)
  I bought a new Volkswagen T-Roc 1.5 with a manual gearbox in March 2020. I complained about the kangarooing issue just after I bought it for the full amount...
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  Dealer lied about number of owners and service history on my car. What are my rights? 3 Jun 2020 (Ask HJ)
  I recently bought a Volvo V40 from a garage. It was advertised as having one former keeper, yet so far I have found three - the first being a leasing company....
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  Can I insist my insurer uses a main dealer to repair my car after a hit and run? 1 Jun 2020 (Ask HJ)
  What are my rights when having my car repaired after a hit and run? I have specified it should be repaired at the main dealers thinking they would do a...
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  Bought a used Audi and discovered it needs £2k of work - what are my rights? 15 May 2014 (Ask HJ)
  I paid a £500 deposit on an Audi A6 2.7 diesel Avant with 57,000 miles on the clock. I asked if the car could be taken to an Audi specialist nearby for...
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  Mechanical faults in my Volvo XC60 10 Jan 2013 (Ask HJ)
  My Dad has been having horrendous trouble with his Volvo XC60. He purchased it from new in June 2011. Since then it has spent many, many weeks back at...
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  BMW won't pay for a repair under warranty 27 Mar 2012 (Ask HJ)
  In late January I purchased an 04 plate 645ci from a BMW main dealer. It came with a full year's BMW used car warranty. Since then, the car has been...
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  I bought a used MINI Cooper with a number of faults - is the dealer responsible for fixing them? 15 Feb 2011 (Ask HJ)
  I bought a second-hand MINI Cooper in December from a Mercedes-Benz dealer. It has a 3-month warranty, which expires at the end of next week. Due to the...
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  I've bought a car with missing documents - what can I do? 21 Dec 2021 (Ask HJ)
  I purchased a 68 plate SEAT Ateca two weeks and a number of items were missing. At the time of the sale, the dealer pointed out to me that the V5 was...
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  I can't drive my car with the warning light on but the dealer won't look at it. What do I do? 13 Mar 2020 (Ask HJ)
  Six weeks ago, my six-month-old BMW G20 3 Series had an engine management light come on. I called my dealer and booked it in (10 days was first appointment)....
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  I bought a classic car described as 'immaculate' but it has many faults - can I return it and get a refund? 24 May 2019 (Ask HJ)
  I bought a fully refurbished 1972 MGB Roadster seven days ago which was advertised as immaculate, in as new condition, mileometer reset to zero, essentially...
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  Nissan Juke key fault - Can I reject the car? 15 Jun 2016 (Ask HJ)
  I have a private leasing agreement for a Nissan Juke on a three year deal. I took delivery of the vehicle three months ago and within days the yellow...
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  Faulty MINI Cooper Clubman - who's to blame? 3 May 2016 (Ask HJ)
  I have owned from new a MINI Cooper Clubman Diesel which has been supplied and serviced by our local main dealer. The car has been through four turbos...
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  My warranty company won't replace my Citroen C3's catalytic converter - what should I do? 26 Jun 2010 (Ask HJ)
  I am the owner of a 2005 Citroen C3. I bought it on 31 January this year from a local garage. At the time of sale I also purchased a 12-month three star...
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  Goodwill from Volkswagen regarding TSI engine problems 16 Dec 2015 (Ask HJ)
  I have a 2010 Mark VI 1.4 TSI Golf. The engine fault light came on suddenly so I took it straight to a Volkswagen garage to be told it needed to strip...
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  Bought a used car with faults - who should pay for the repairs? 13 May 2014 (Ask HJ)
  We bought a used Ford Galaxy from a car supermarket recently, but noticed the car has no parcel shelf. After complaining, the car supermarket said they...
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  My BMW X3 was supplied with the wrong tyres - is the dealer liable? 13 Oct 2012 (Ask HJ)
  I recently bought a 2007 BMW X3 M Sport from a BMW dealer. The car was sold to me with non-BMW approved tyres fitted, although they were of correct size...