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Insurer's valuation reveals patchy used car history 16 Aug 2012 (Ask HJ)
I bought a 2005 Vauxhall Corsa with 11000 milles from a car supermarket at full price back in early 2008 in ignorance of its previous history. Four weeks... -
Insensored 14 Aug 2010 (Ask HJ)
Having been persuaded to fit a Honda reversing sensor kit to my 2005 Accord by local Honda I Guernsey, rather than buying from and having fitted by the... -
Is a cam belt covered under an extended warranty? 16 Jan 2023 (Ask HJ)
I am looking to buy an eight-year-old Citroen C4 Picasso from a main dealer. The cam belt hasn't been changed and the dealer says it is not due until 10... -
A used car I bought from a dealer is faulty - how do I make the dealer take action to fix it? 3 Sep 2018 (Ask HJ)
There are several small faults with a two-year-old Ford Fiesta I purchased recently from a dealer. How do I make the dealer actually take action to help... -
Clutch failure on used car - should the dealer pay for the repair? 28 Aug 2013 (Ask HJ)
I bought a Rover 75 two weeks ago. The garage told me the car was in good condition and had a new clutch fitted less than 100 miles ago. Since then I’ve... -
Can I reject my car because of undisclosed repairs? 17 Jul 2013 (Ask HJ)
Two weeks ago I purchased a 4.5 year old Audi A4 quattro from an independent dealer. I have now discovered the front off-side wing has been replaced, drivers... -
Reoccurring problem with car that is under warranty. 9 Jan 2013 (Ask HJ)
I bought my Kia Rio (2011 plate) in March 2012 which had only 4000 miles on the clock and was sold with the Kia 7 yr warranty. Within 2 months of buying... -
Used car warranties 8 Dec 2011 (Ask HJ)
I purchased a Fiesta from a used car dealer 7 weeks ago - last week the car started cutting out on me and, cutting a long story short, the car needs a... -
The DPF in my Mazda 6 has failed - should the dealer replace it? 5 Sep 2010 (Ask HJ)
I bought a secondhand 2007 Mazda 6 estate with 62000 miles clocked, so it's out of warranty but under three years old, from a very small dealer - they... -
Plight shift 27 Jun 2009 (Ask HJ)
We are considering formally rejecting my wife's December registration new Corsa Design 1.4 Auto. We have tried to get a resolution to a gearbox problem... -
Bought an unroadworthy car from private seller - what are my rights? 28 Nov 2014 (Ask HJ)
I bought a second hand car a few weeks ago and booked it in to my local garage to have it checked over. The garage has since given me a list as long as... -
Is it normal to need a new clutch after eight year? 15 Jul 2022 (Ask HJ)
I have just had a new clutch and wing nut fitted to my 2013 Audi A3 - is this a normal fault? We bought the car 8 years ago. Is it my driving? -
How long should a head gasket last? 7 Jul 2021 (Ask HJ)
Is it normal for a head gasket on a Peugeot 207 to pack up after only 41,000 miles? Thank you. -
Can a dealer sell a car without offering a warranty? 1 Jun 2018 (Ask HJ)
My cousin has bought a used car from a Citroen garage. She was offered a good part exchange but the salesman told her the car did not come with a warranty.... -
The clutch is slipping on a used car we bought four months ago - should the warranty cover this? 21 Feb 2018 (Ask HJ)
I purchased a second hand 2014 A5 Sportback in October 2017. We received a six month warranty with the car and now the clutch is slipping. The warranty... -
My daughter's new Skoda Citigo is faulty - what do you think we should do? 26 Jun 2017 (Ask HJ)
Our daughter purchased a 2013 Skoda Citigo earlier this year after passing her driving test. The car is now developing a problem selecting first and reverse... -
Can a car dealer be held liable over a missing DPF? 24 Nov 2016 (Ask HJ)
Can you clarify the situation regarding DPFs? What would happen if a used car was bought from a dealership and subsequently (after two years) found that... -
Can I reject a faulty new car the garage can't fix? 20 Dec 2015 (Ask HJ)
I purchased a new Mitsubishi ASX at end of September 2015, had very stiff gear change and very bad condensation inside on windscreen. Garage saw the problem... -
Mercedes C63 AMG fault 10 Sep 2015 (Ask HJ)
I bought an 18 month old C63 Coupe 507 Edition and the car has a judder from start off. The car has been into three Mercedes dealers and off the road... -
Audi oil consumption 27 Aug 2015 (Ask HJ)
My son has in the last 6 weeks purchased an Audi A5 coupe S line 1.8 TFSI. 11 plate c55k mileage from Car Shop. He had it serviced very quickly at Audi...