What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

The clutch is slipping on a used car we bought four months ago - should the warranty cover this?

I purchased a second hand 2014 A5 Sportback in October 2017. We received a six month warranty with the car and now the clutch is slipping. The warranty company are stating that the clutch has to be completely broken to be repaired and that as slipping isn’t ‘broken’ then this isn’t covered. Is this true?

Asked on 21 February 2018 by Ruby Sommer

Answered by Honest John
Forget the warranty insurer. The dealer who sold you the car is liable for any major fault that could have been present or developing on date of sale for six months from the date of sale. He has to fix it. See: www.honestjohn.co.uk/faq/consumer-rights/
Similar questions
Does the three-month warranty on secondhand cars cover everything?
Earlier this year I purchased a 2003 BMW 320d. Today I was driving to work and it started shaking the steering wheel as if the front discs were warped, so I pulled over and checked every wheel for loose...
If an 'extended warranty' does not cover wear and tear replacement, then what does it cover on a 12-year-old car and is there any point in me paying for this warranty?
Related models
Svelte coupe looks with large hatchback practicality. Plenty of space and headroom in the back. Low emissions from 2.0 TDI 170.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer