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Most recently answered legal and consumer advice questions
My son-in-law has just bought a used 2011 Vauxhall Corsa VXR from a dealer. Should it be fitted with Bluetooth?
My mother recently purchased a 2002 Toyota Corola Verso for £2490 due to it only having done 47,000 miles. The car is spotless and drives beautifully but as soon as we got it back we noticed a leak underneath-...
Thirteen months ago I bought a Toyota Auris. I paid extra to have body moulding protective door strips added to the car and for them to be colour matched (sprayed) to the car. However, nine months later,...
My son ordered a BMW m135 with an initial delivery of late April. Three weeks ago that slipped to late May and now he has now been told the end of June. Can he cancel the order?
I was hit by a van who was half on my side of the road as we approached each other. The driver admitted to me that it was his fault as the sun was in his eyes (although the sun was behind him at the time)...
My 2008 Ford Fiesta diesel broke down and a local garage did a diagnostic test and said injector number three needed replacing. I paid just over £300 for this work and the car drove out the garage exactly...
I am visiting a friend in Italy who said I can borrow their car (that they've insured) while I'm there for the week. I have a full UK driving licence and am 23 years old. Will I need to get separate insurance...
I bought a 2006 Ford Transit van six weeks ago from a trader who is claiming it was bought on trade terms at a discounted price. However, the car has unroadworthy tyres, a huge oil leak and a faulty thermostat. I...
I am currently trying to sell my car privately, can you advise what the best/safest form of payment?
My wife has just bought a one year old Hyundai i20 auto from a Vauxhall franchised garage. The car has 12,300 miles on the clock. It was service at 10,145miles by a Hyundai dealer on 24 January 2014. The...