Trader won't refund on faults - what can I do? | Ask Honest John

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Trader won't refund on faults - what can I do?

I bought a 2006 Ford Transit van six weeks ago from a trader who is claiming it was bought on trade terms at a discounted price. However, the car has unroadworthy tyres, a huge oil leak and a faulty thermostat.

I can't drive the car and its dangerous, yet the trader says he has no legal obligation to assist. What should I do?

Asked on 24 April 2014 by Wayne

Answered by Honest John

If it was a trade to trade sale and you bought it cheaply knowing you would have to fix the faults before re-selling it, then this could be classed as a trade sale. Otherwise it wasn't and you can sue for your money back. See: www.honestjohn.co.uk/faq/consumer-rights/

Tags: legal and consumer advice large vans

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