Does accident damage have to be repaired through an insurance claim to maintain a car's warranty?

My husband had an accident that dented the bumper of the car in front. The driver of the car has said that the repair has got to go through the insurance to maintain the warranty on the car. Is this statement...

Dealer has been trying unsuccessfully to fix my van for weeks - can I sue for loss of income?

My Vauxhall Vivaro went in for a repair under warranty on 31 July 2017, they continue to be unable to fix the fault and are unable to locate the part. As a sole trader, I've lost six weeks of income and...

Is there a known fault with the DSG on my 2012 Skoda Octavia?

I've been told by my local Skoda dealer that my 2012 Octavia 1.8 TSi DSG Estate needs a new DSG as it suffered a failure. They found metal debris in the gearbox when they stripped it. Any ideas why it...

Part of the convertible roof on my new car has broken off - where do I stand with getting this fixed?

I bought a Mini Cooper S convertible recently and within a week, an interior cover running across the width fell off. I took it to a garage and found out that the clips are broken and the garage is unable...

Garage is refusing to refund me for a faulty car - whats steps should I take?

I bought a car from a garage, which I later discovered was faulty. I left the car with the garage for agreed repairs. No repair was done, so after 10 weeks asked for money back - to which they refused....

My Citroen C4 Picasso has previously been repaired - can I reject the car because the dealer didn't tell me?

I took delivery of a Citroen C4 Picasso about six weeks ago from a recognised Citroen dealer. After having cleaned it several times I've become aware of extensive damage repair. I was made aware that it...

My Ferrari was in an accident but I don't trust it to be repaired - can I make the insurer pay out?

I have been unfortunate enough to be involved in an accident. My Ferrari has an agreed value over £200,000 and repairs are circa £90,000 - however I don't want it repairing. I will not have confidence...

My friend's partner hit my car and is blaming me - should I take him to court?

At a recent family reunion, my friend's partner backed into my car in torrential rain - before I'd even moved - causing serious damage to my car. He shot off at great speed, driving in a highly dangerous...

I'm paying for accident repairs without insurance involvement - how do I check the garage isn't overcharging?

I hit a car when trying to reverse out of a confined space. I offered to pay for the damage without going through my insurance company as I envisaged the repair would only be £100 - £200 max. But the third...

My garage fitted a new DPF recently, but the same fault has reoccurred - do they need to fix it?

In June, on long trip, my 2010 Nissan Qashqai+2 lost power and ground to a halt. I got the car back to my local garage who fitted a new DPF and EGR on 8 June 2017 (costing £1384). I've been to France and...