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Most recently answered legal and consumer advice questions
I took receipt of a BMW 535 M Sport three months ago. Two days after delivery the in-car computers displayed a "Vehicle Train" notice. The dealership said to ignore the message as it was probably a "software...
I have a new car on order with with a stated delivery date of mid/end of July. After a querying phone call to them on the 23/4th July I was given the registration number. It is now 4th August with no more...
I brought a used car from an independent garage 10 months ago with a newly changed cam belt by the same garage. Five months and 8000 miles later the cam belt snapped. The garage has since made a warranty...
I bought a 2008 Lexus IS220d recently from an independent dealer. When I bought the car the salesman told me it would return 40+mpg. However, the car hasn't returned anywhere near this figure, with an...
Can I sue in the county court for a parking ticket which was wrongly issued because of incompetence?
I was sent a fine after the parking firm accused me of inputting the incorrect vehicle registration....
I visited London recently to pick up some furniture and subsequently received a parking ticket and a photograph of my car. Thinking I might have inadvertently parked on a red route or similar, I paid up....
I noticed there are a lot of CAT C or D cars listed for sale. These appear to be cars that have been written off by insurance companies as beyond repair. Surely this is like buying a death trap or am I...
I recently rejected a car after the dealer refused to fix a dashboard rattle under warranty. Te rejection was within six months of purchase, but the dealer ignored my return of the car and letter with...
I bought a used Honda Civic (2013) a few days ago from a Honda dealer. I was told it was a non-smoker's car, but since getting it home I've noticed it smells of smoke. What's the best thing to do? Request...
Do I have a right to reject a used car that was bought under a PCP agreement?