Can I take my warranty insurer to court over their refusal to pay a claim?

I am in dispute with a warranty insurer. In July 2011, I bought a warranty from this firm at the same time as I bought a secondhand car from a motor trader local to where I live. This trader has now left...

Why won't my warranty cover my Audi A4's shock absorbers?

My Audi A4 is in for MoT as I write. At the beginning of the year I was given an insurance against MoT failure to the tune of £750. It says quite clearly on that insurance that the parts covered include...

Why did my daughter have to pay to keep her damaged Micra starter motor?

My daughter's Micra recently broke down in Swindon. The AA were called and she was towed to an AA recommended garage. The garage found that the starter motor had burned out and had to be replaced. After...

Why does my Peugeot 407 need a new clutch at just 29,700 miles?

I purchased a new Peugeot 407 SW diesel in 2009. I put it in for its annual service at 29,700 miles in a main Peugeot dealer, and was told I needed a new clutch urgently at a cost of £900 including labour....

Why does the RAC provide a one-month warranty when consumers are protected for six months anyway?

I note a RAC advertisement in this week’s Telegraph Motoring for used cars. It mentions a warranty - a minimum of one month supplied by the dealer. In your columns you continually remind readers that the...

Why won't the RAC warranty cover a timing chain failure on my BMW 318d?

Our BMW 318d ES N47 has suffered a broken timing chain. We bought it at 75,000 miles. The chain failed at 103,000 miles. The RAC warranty won’t pay up. I had a separate report done by an independent engineer...

What is causing my Mercedes-Benz A-Class automatic to 'growl' when slowing down?

I own a Mercedes-Benz A180 CDI Auto. The car will be three years old at the end of July 2013, and will be out of warranty after this. I am very concerned about the automatic transmission that produces...

Why won't the dealer replace a faulty Octavia clutch under warranty?

A friend of mine has a two-year-old Skoda Octavia with about 11,000 miles on the clock. It is still under warranty. Recently on a short journey to the supermarket he felt the clutch beginning to slip,...

Scraping and rattling in my CR-V?

We bought a new Honda CR-V in September 2012. It is now making a rattle / scraping noise but initially only very intermittently in 3rd gear - not in any other gears. It is now occurring more often. It's...

Can you recommend a fun, stylish car for under £20,000?

I wrote off my 9-year-old BMW 330i and am trying to decide what to replace it with. My husband is fixated on Mercedes-Benzs or BMWs and so I have considered a CLK. Part of me feels that I don't need something...