Should I claim for windscreen damage on my insurance or pay for it myself?

I bought a 2005 Ford Focus with a cracked windscreen. It has no MoT and I've not put it on my insurance yet. Is it best for me to pay £160 to replace the windscreen or put the car on my insurance and then...

I hit a van parked on double yellows - is it my fault?

There was a large delivery van parked on a double yellow line blocking the lane of traffic. I had to reverse from beside the van to behind it to let another car pass me on my right hand side. While I was...

Can we dispute the amount our insurer has valued our written off car at?

My daughter's BMW 118d 2009 was written off. She refused the insurers offer of £4000 but they still sent her a cheque. How does she stand if a direct replacement is more?

My motorbike was stolen but despite CCTV the police will not investigate - what can I do?

My motorcycle was stolen from a leisure centre in Brentwood. I am told they have CCTV footage of a suspicious vehicle but no registration number. The van is very distinctive and the drivers face can be...

Someone damaged my car and wants to pay me cash - should I accept or go through my insurance?

While parked, my wing mirror was knocked off by a passing vehicle. He wants to pay me cash. Should I accept or go through my insurance

I'm learning to drive - am I insured in my own car when out with an advanced driving instructor (ADI)?

I am currently learning to drive. I have my own car and hold an insurance policy in my name. This stipulates as a provisional licence holder I must be accompanied by a full licence holder who meets the...

What happens to the valuation of my van if it develops an unrelated mechanical issue while a claim is in progress?

What happens to the valuation of my van if it develops an unrelated mechanical issue while a claim is in progress ?

I'm being charged for damage to a hire car sat nav that I didn't even use - what can I do?

I hired a car through 'Firefly' at Malaga Airport. The car's damage report sheet arrived blank and as such I had to go around the car marking any faults. I returned the car and they agreed to refund me...

My girlfriend damaged her car on a crash barrier at a hospital - should it be liable for the cost of repairs?

My girlfriend was moving her car that was parked on hospital grounds. As she moved the car forward and turned slightly, the car collided with a low crash barrier that was not visible from the driver's...

My car was written off because of its age - can I ask to retain it?

My car was scratched by another driver and subsequently written off because of its age. Can I ask to retain the car and will I still be insured with my company? Plus is it easy to insure again?