Do I have to show my insurer an invoice for my written off car for them to provide a settlement figure?

Someone crashed into me a few weeks ago and my insurance company have informed me that my car is a write-off. They are refusing to provide me with a settlement figure unless I forward them the invoice...

How do you advise I proceed with a claim for a no fault accident?

While parked in a supermarket car park, the rear of my car was hit by a lady driving into to the space to my right. The driver of the vehicle parked in the bay to her right witnessed the accident and I...

Why does my Porsche 911 991 rattle?

I bought a six month old Porsche 911 (991) model Carrera from a Porsche main dealer in September 2015. Mechanically the car is perfect, but there is an abundance of creaks and rattles from the interior...

Discovered bodywork damage on manufacturer approved used car - should the dealer repair it?

I bought a manufacturer-approved used car in January of this year, from a dealer some distance away. Recently giving it a good clean, I discovered that the car has previously been in a minor bump (small...

A driver hit my car and has made up a false witness - how do I ensure I'm not held liable for the accident?

I was involved in a accident earlier this year where I was joining a roundabout. There was a car on the right hand side which was edging forward to join the roundabout and because I could see oncoming...

Admiral are trying to unlawfully write off my car - what should I do?

I bought a 2003 BMW 540i Touring M-Sport in February 2017 from a dealer for £6900. It is a rare model and very high spec. I insured with Admiral fully comp. April 15th 2017, I pranged the front end of...

I informed my insurer of an incident and they logged it as a claim - is that allowed?

I've been looking for a car insurance quote, but between 2014 and 2015 I was involved in two accidents (one fault and one no-fault). However, when I inputted these for an online quote, a third claim had...

Is it normal practice to sign a credit agreement to have my car repaired?

Several weeks ago another vehicle ran into the back of my car causing minor damage; cracked number plate and small star shaped crack to bumper. Insurance is with Hastings, who have passed me onto Auxillis,...

Who is liable for undisclosed damage to our secondhand car?

My husband brought a 2014 Skoda Yeti in November 2016. Recently, a warning light came on while he was driving and a hissing noise was audible. The car was taken to our local Skoda dealer who found substantial...

Insurance asked us to choose a bodyshop for repair work - how do we go about this?

My wife's 2014 Vauxhall Corsa was reversed into whilst parked at work. The third party has accepted responsibility and we've been in contact with their insurance company, who have asked us to supply two...