Our van is faulty and the dealer has failed to fix the issues - what do we do now?

We recently purchased a brand new Peugeot Expert van, which now has numerous ongoing issues. The sliding doors are out of alignment, thus causing damage to the bodywork. Peugeot removed two plastic bumpers...

The windscreen on my new Skoda Octavia has suction cup marks inside - how do I remove them?

My car was built to order. It's a month old Skoda Ooctavia Estate. With the cold weather, two large suction cup marks (circle with a central circle dot) appear - then disappear once the interior fan is...

My friend drove into my neighbour's wall - the neighbour has now inflated the claim, what do we do?

One of my friends has hit the boundary wall of our neighbour, which has caused damage to a section of the two-foot wall. My friend is willing to pay for the repair, but the neighbour is demanding he rebuild...

My brother has been told to surrender his licence due to a medical condition - is his insurance now invalid?

My brother had major surgery last year and again this year. He has now been told by his GP, the local hospital and Kings College Hospital consultants that he should advise the DVLA that he should no longer...

Why is the broken clutch on my i20 not covered by Hyundai's warranty?

I have no knowledge regarding vehicle mechanics. However, I have been driving for over 30 years and have never had to replace a clutch before around 70,000 + miles. I have had my Hyundai i20 from new (2014)...

Can I reject a used car if the fuel economy is very different from what I was told?

Can I reject a used car if the fuel economy is very different from what I was told?

My BMW was lightly damaged in a car park - can I insist on her insurer using an approved repairer?

My car was bumped in a car park this morning. The lady responsible admits it was her fault. The damage is not massive, but the BMW body shop estimate that repairs to the door include repainting more than...

I bought a Mazda 3 four months ago - a fault has now occurred, can I claim the cost of repairs from the garage?

I bought a Mazda 3 2.2d in June this year. Four months later, the oil pressure light is on. The dealership warranty was only for 60 days. Who do I set a claim against to have the car repaired? I feel the...

Our Volkswagen Passat caught fire because of electrical issues - can we reject it?

I wrote to you a few weeks ago about a fuse box fire in our 2013 Volkswagen Passat, which we have owned for almost six months now. We got our car back from the dealer on 19 October and everything thing...

My 2012 MINI Cooper has developed a timing chain issue - should MINI rectify this?

I purchased my MINI Cooper Convertible in 2012 and was delighted with it – it's my dream car. Last week, I heard a rattle when starting the engine and upon taking it to a garage, have discovered that the...