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I bought a car that I was unaware had previously been rejected as faulty - and it's now faulty again. What do I do?
I recently purchased a 2008 Lexus IS 250 from a dealer. It has a fault that has been diagnosed as faulty VVTI controllers (cam gears). The dealer is rejecting my claim that the car was faulty when he sold it to me - I disagree and even have been able to contact a previous owner, who can confirm the fault was there last year and he to rejected the car. He received a full refund from the franchised dealer, he purchased the car from. What do I do now?
Asked on 16 October 2017 by Simon Brooks
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Yes, you can reject the car: www.honestjohn.co.uk/faq/consumer-rights/ The trouble is that even if you go to Small Claims and get a ruling in your favour, then pay extra for High Court Sheriff enforcement, a scumbag car dealer may claim to have no assets.
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Very well built. Top quality interior. Lexus dealers are best in the business. Impressive refinement. All engines chain cam. IS250 probably the most reliable car you can buy.