Are car dealers who operate by appointment only legitimate?

I've heard about car dealers who operate by appointment only and are usually home-based and claims it pre-dates the pandemic/lockdown push to work from home, but what are the advantages and disadvantages...

We bought a used car but we're waiting for delivery as there's a delay on a part - what should we do?

We paid £9000 for a used car from a local dealer. That was 14 days ago. We were told it should be ready to collect in 4 days but we have yet to receive it. Apparently a fault was discovered when it was...

I am thinking of selling my Porsche Macan, is now a good time to sell?

I am considering selling my 2015 Porsche Macan with 46,000 miles on the clock, I would like £26,000. I am thinking of asking a local car sales to sell it on my behalf, is now a good time to sell with...

Is it dubious the V5C is not registered to the seller?

I viewed a car today and it was advertised by a private 'dealer'. However, the V5C details were not that of the dealer and so I queried it. He waffled on about filling in the documents etc etc. I explained...

Is buying a used car from a main dealer a safe bet?

My cousin wants to buy a secondhand Kia Picanto for her 17-year-old daughter. They've decided they want the higher-spec 2 model. Their budget is £6500-7000. I've been looking online and found a 2-year-old,...

I bought a used car from a dealer but after just two weeks it needs expensive repairs - should this have been picked up?

I recently bought an 8-year-old car from a national chain. The car has a full main dealer history and is in generally very good condition. There were a number of minor issues with the car that they promised...

I bought a used car from a dealer that's faulty - can I return the car or get them to fix it?

I bought a used car eight days ago from a used car garage and it has started to make a whine from the gearbox. I rang them up and they said you will have warranty cover through the AA. I got the AA out...

I sold a car to a dealer who now wants a refund - where do I stand?

I sold my car to a dealer, who checked the car and had a test drive. My knowledge about car problems is none, so I didn't notice any mechanical issues. Next day the trader called me asking for a refund...

What are my rights when buying from a used car dealer?

I purchased my Jaguar from the forecourt of what I thought was a normal second hand car dealer after trading in my own Suzuki as part exchange. I found a fault with the car on the way home and took it...

I bought a car that had been tampered with to pass the MoT - what are my rights?

Last year I purchased a car that subsequently failed its MoT on emissions due to various failed sensors which were being hidden by an EML light that had been very obviously tampered with. There is no way...