Dealer didn't tell me my car had been repaired after a serious accident. Can I demand a refund?

Eight weeks ago, I traded my car in for a 2017 Honda Jazz. I've just noticed that the paint on the front wing looks slightly different than the rest of the car. On closer inspection I also found a strip...

How much work is required to replace a heater matrix?

I have a 2015 Ford B-MAX and water is coming into the driver's footwell. Our nearest Ford garage (which has been very good and I trust) has told me that it is something to do with the heater matrix - either...

Where can I find a garage to fix the power steering on my car?

My car failed its MoT due to a power steering pipe/hose leaking. I have been told that this is a very expensive repair due to inaccessibility. It is a low mileage 2001 Ford Ka and I am reluctant to part...

Where can I find someone in Dorset to fix a broken differential?

My niece has a 2007 Land Rover Freelander 2 and her local garage has told her that the differential has gone. She has been told that it will cost in excess of £1000 to put right - a sum she can ill afford....

My 2003 Rover 75 has a broken bonnet release shut. How can I repair it?

My 2003 Rover 75 has a broken bonnet release shut. How can I repair it?

I'm paying for a repair to another car rather than go through insurance - what receipt should I get from the other driver?

If I slightly damage a car but agree to pay for the repair without going through insurance, what sort of receipt should I get from the other driver to say they are happy with the repair?

Should I scrap my 2001 Mazda MX5 - or keep it on the road?

I have a 2001 Mazda MX5 1.8 with around 70,000 miles on the clock. It will probably fail its next MoT. Even though the engine and gearbox are still top notch, the cost of essential repairs (including exhaust/cat...

I bought a car that wasn't in satisfactory condition, the dealer then bodged the repair - should I return it for a refund?

I bought a 2014 Volkswagen Tiguan with a full service history from a main dealer. On taking delivery of the vehicle I started to clean it and noticed in the boot under the polystyrene liner was rusty,...

Our secondhand Ford Focus suffered coolant failure - should we take it to a main dealer for repairs?

We had what sounds like coolant failure in our Ford Focus EcoBoost Estate this week. Unfortunately it happened in France and we are in the process of organising repatriation. As this appears to be a known...

My car is louder inside since having the rear bumper repaired - what should I do?

I raised a claim with my insurer for fixing the rear bumper of my car, which was damaged while reversing. The rear bumper looks plastic, but I'm not sure if it was plastic before the repair. Another thing...