How much work is required to replace a heater matrix?

I have a 2015 Ford B-MAX and water is coming into the driver's footwell. Our nearest Ford garage (which has been very good and I trust) has told me that it is something to do with the heater matrix - either...

Where can I find a garage to fix the power steering on my car?

My car failed its MoT due to a power steering pipe/hose leaking. I have been told that this is a very expensive repair due to inaccessibility. It is a low mileage 2001 Ford Ka and I am reluctant to part...

Where can I find someone in Dorset to fix a broken differential?

My niece has a 2007 Land Rover Freelander 2 and her local garage has told her that the differential has gone. She has been told that it will cost in excess of £1000 to put right - a sum she can ill afford....

How can I ensure my damaged car is repaired correctly by the insurers?

I had a minor bang into another car doing a speed of no more than 15mph, my car took the brunt of the damage and is being collected by the insurance company tomorrow. How will I know if the insurance company...

My son's car has been deemed a total loss - can we insist on it being repaired?

My son's car has been deemed a total loss following a non-fault accident and I'm looking for some independent advice. The car is currently at a local garage but the insurance company is arranging for their...

My 2003 Rover 75 has a broken bonnet release shut. How can I repair it?

My 2003 Rover 75 has a broken bonnet release shut. How can I repair it?

I'm paying for a repair to another car rather than go through insurance - what receipt should I get from the other driver?

If I slightly damage a car but agree to pay for the repair without going through insurance, what sort of receipt should I get from the other driver to say they are happy with the repair?

Should I scrap my 2001 Mazda MX5 - or keep it on the road?

I have a 2001 Mazda MX5 1.8 with around 70,000 miles on the clock. It will probably fail its next MoT. Even though the engine and gearbox are still top notch, the cost of essential repairs (including exhaust/cat...

I bought a car that wasn't in satisfactory condition, the dealer then bodged the repair - should I return it for a refund?

I bought a 2014 Volkswagen Tiguan with a full service history from a main dealer. On taking delivery of the vehicle I started to clean it and noticed in the boot under the polystyrene liner was rusty,...

Our secondhand Ford Focus suffered coolant failure - should we take it to a main dealer for repairs?

We had what sounds like coolant failure in our Ford Focus EcoBoost Estate this week. Unfortunately it happened in France and we are in the process of organising repatriation. As this appears to be a known...