How do you advise I proceed with a claim for a no fault accident?

While parked in a supermarket car park, the rear of my car was hit by a lady driving into to the space to my right. The driver of the vehicle parked in the bay to her right witnessed the accident and I...

I made a claim on my friend's insurance policy - will her NCB be affected?

I'm a named driver on a car insurance policy, fully comp. I had a small accident. When the car owner renews their policy I'm no longer going to be a named driver on the vehicle. If I've made a claim on...

A driver hit my car and has made up a false witness - how do I ensure I'm not held liable for the accident?

I was involved in a accident earlier this year where I was joining a roundabout. There was a car on the right hand side which was edging forward to join the roundabout and because I could see oncoming...

I informed my insurer of an incident and they logged it as a claim - is that allowed?

I've been looking for a car insurance quote, but between 2014 and 2015 I was involved in two accidents (one fault and one no-fault). However, when I inputted these for an online quote, a third claim had...

A named driver was at fault in a claim on my policy - how do we declare this?

Named driver was at fault in a claim on my policy. Fast forward to getting a new policy with another company and we've swapped places i.e I'll be the named driver this time on his policy. He (the one at...

I keep getting calls about compensation for an old accident - is this a scam?

Two years ago, another vehicle reversed into mine. I was parked but in the vehicle. Minor damage to both vehicles, no personal injury. My vehicle was repaired by the main dealer, with no cost to me, claiming...

Insurance asked us to choose a bodyshop for repair work - how do we go about this?

My wife's 2014 Vauxhall Corsa was reversed into whilst parked at work. The third party has accepted responsibility and we've been in contact with their insurance company, who have asked us to supply two...

Why has my insurance premium increased because someone walked into my car?

I'm being asked for double the money to insure my car because my grand-daughter, who is fully insured, was driving and a pedestrian walked into the side of the car. The gentleman said it was his fault...

Is it fair for an insurer to refuse cover due to a no fault accident?

My 68 year old mother has just purchased a new Fiat 500 to replace a 10 year old Ford KA. Two years ago, while the car was parked in a supermarket car park and my mother was shopping, the KA was hit by...

Can I get my car repaired by the insurer, even if the repair costs exceed the value of my car?

I've had a car accident that wasn't my fault. Can I insist on having my car repaired, even if the repair costs exceeds the value of my car? I really want to have my car repaired rather than have it written...