Problem addressed in warranty that continues after warranty period - what can I do?

My recently purchased BMW (08) has developed an engine sensor and injector fault. Dealer has approved repair, but should other items such as coil also be fitted? If they are not, and the fault happens...

Kia warranty invalid due to missing records

We purchased a used Kia Soul three months ago. The car is 3.5 year old and we specifically bought it because of Kia's long warranty. When we brought the car the car salesman said the car had 3.5 years...

What's does a manufacturer's warranty actually cover?

I have an 2011 Vauxhall Astra which is covered by Vauxhall's lifetime warranty. After the last service it came back with an advisory stating "slight oil between engine and gearbox, suspect rear main oil...

Three month warranty limit of £250 - is this legal?

I have just purchased a 2005 Ford Galaxy and the dealer has given me a three-month warranty with a limit of £250, is this legal? (independent dealer). I am not sure if this is £250 per claim or in total,...

Warranty Direct - can this be right?

I took out a Warranty Direct policy on my Jaguar FX mainly due to your statement that you receive fewest complaints about them. I spoke to the salesman and he answered all my sceptical questions and I...

Audi 2.0 TFSI excess oil usage

Having checked your site when I bought an A5 with a major oil problem (the independent dealer has subsequently gone bust) I went to my main dealer (Sheffield Audi) who was great and agreed with Audi to...

Rust on Hyundai ix20 - what should I be prepared to put up with?

I have noticed rust on my ix20 which I can't remove with polishing. My dealership is coming up with reasons it probably won't be covered on the warranty, but some of it is very fine and seems to be appearing...

Warranty issues with used car

I bought a Freelander in Sep but less than two weeks after two wheel bearings have gone, warranty company refuse to cover costs, the garage we purchased from says wear and tear and is not being helpful...

Warranty company refusing to pay for new clutch?

We bought a December 2010-registered Renault Grand Scenic 1.5 dCi in late July with 39k miles on the clock from a used dealer. When we bought the car, we took out an "Optimum 5 Star Warranty" for three...

Warranty claim help?

My 2010 BMW 520d broke down on the motorway with a snapped timing chain and BMW asked for around £6000 to repair it. Since then the BMW agents have found the crankshaft wasn't damaged and the total repair...