Our car was damaged and no details were left - should we claim on our insurance?

While parked on the street, our car received damage to the rear light and bodywork but no details were left of the offending vehicle. Our insurance policy does not have no claims protection and the excess...

A bus reversed into my sister's car - should she claim through her own insurance?

A school bus reversed into my sister's car while she was dropping off her grandchildren at school. She sounded her horn before the collision but the driver then drove off. While still in a state of shock,...

I bought a secondhand car two months ago - is the seller responsible for fixing its faults?

My dad purchased me a 2009 MINI about two months ago, in which time I've done 2000 miles. When the car went for it's MoT, it passed with a minor refusal for headlight bulb but was advised an engine management...

I purchased a car with some minor faults - what are my rights?

I purchased a Citroen C4 Picasso on 10 August, it's three years old and had 21,000 on the clock. On arrival to my viewing and during the test drive I noticed a few things - one alloy was particularly badly...

Can I refuse to let my insurer write off my car?

Someone drove into the back of my car and admitted liability. Can I refuse to let my insurer write off my car?

I suspect a driver that hit me doesn't have insurance - how can I check?

A car hit me and the driver is adamant he wants to pay for damages rather than go through insurance. I suspect he doesn't have any, how can I check?

Is a turbo 'whistle' a symptom of turbo failure?

The other day I was driving my 2012 Renault Scenic 1.5 DCi when the Check Anti Pollution System Message came on with a slight loss of power. I managed to get the car to a mechanic. He took the vehicle...

The injector in my Mazda 3 has failed - is this due to using supermarket fuel?

Whilst driving along, my 2012 Mazda 3 1.6d (39,000 miles) suddenly juddered and went into limp mode. I cautiously negotiated to the hard shoulder with the dashboard lit up with maintenance, ABS, and warning...

Just bought a 10 year old BMW that had an undisclosed engine issue - do I have any recourse for the £2500 repair work?

I bought a 10 year old BMW 3 Series cabriolet from a private seller two days ago. It had 74,000 miles on it and nearly full service history (missed 1 in 2013). I drove it for two days with an intermittent...

I'm paying for accident repairs without insurance involvement - how do I check the garage isn't overcharging?

I hit a car when trying to reverse out of a confined space. I offered to pay for the damage without going through my insurance company as I envisaged the repair would only be £100 - £200 max. But the third...