Courtesy car after accident

I've just had an accident that I'm confident is 3rd parties fault - she pulled out from a side road hitting my car. I've informed my insurer, who have said that Enterprise Hire will contact me regarding...

Is it good practice to have a courtesy car included on my insurance policy?

I am somewhat confused by your advice to the effect that the inclusion of a courtesy car on one's insurance policy is a questionable benefit. I have just renewed my policy with Liverpool Victoria and have...

Was I right to refuse a guaranteed courtesy car with my insurance policy?

I have read your comments as to credit hire and it was something I took into account in renewing with a well-known mutual. However the guaranteed courtesy car was an add-on extra which I refused. I thought...

Insurance hire car

I have recently been involved in a RTC. 3rd party admited full liability. I had fully comp insurance through Diamond - they instructed Albany Assistance to deal with my claim. I have recieved my settlement...

Can you clarify whether the 'guaranteed hire car' included with my insurance is likely to cause accident management problems?

I have used Churchill for many years now, and my original policy had a 'courtesy car' included in the cost, but in recent years the term seemed to disappear from their paperwork. Upon enquiring, I was...

Why won't our insurance company provide a courtesy car whilst our Peugeot 407 is repaired?

I had a fire in my Peugeot 407 which is now 13 months old. We bought it in February 2011 from the garage secondhand. We have a warranty that still has two years on it. The fire was caused by cross contamination...

Courtesy car for warranty repairs

My wife's car is due to have some paintwork repairs done under warranty. Honda Chester have referred it to an outside bodywork shop, who will provide a courtesy car but with a £1,000 excess. That on our...

Why is this accident management company harassing us after a minor accident?

On 19 February I was sitting in the passenger seat of my parked car (husband had gone into a shop). A large DHL lorry drove past indicating he was turning right. As he turned, the back end of the lorry...

Where can I get temporary insurance for a long-term courtesy car?

My Land Rover Defender will be off the road for 12 weeks undergoing repairs. The garage has kindly offered me a courtesy car which I have to insure. My insurance company will cover me for four weeks but...

Is a dealer legally compelled to provide spare parts quickly? My Citroen C4 Picasso has been waiting for six weeks.

My Citroen C4 Picasso broke down six weeks ago and I had to leave it at an approved Citroen dealer and return to Edinburgh by train. It is out of warranty by six months. Citroen are still unable to give...