My wife's car is due to have some paintwork repairs done under warranty. Honda Chester have referred it to an outside bodywork shop, who will provide a courtesy car but with a £1,000 excess. That on our own insurance policy is £100. It seems unreasonable that, because of a manufacturing defect, we are now expected to accept a considerably higher level of risk. Honda Chester's attitude - and I have spoken to its general manager - is take it or leave it. Do you have any advice, please?