Can I get a Category S write off removed from my car?

My insurance company has marked my car as Category S. However, they fully repaired the vehicle so I suspect it was incorrectly recorded due to an admin error. How can this be removed?

Can I reject a used car for a poor repair?

We selected an 18 month old car from a main dealer,. It cost me £15,000 plus part exchanged by Hyundai i10. It has some slight scrapes on the front bumper which they promised to fix before we picked the...

Can I get my Cat S car repaired?

I recently had a minor collision with a wall in my Ford S-Max. I decided to claim via my insurance company. They sent my car for assessment and it's come back as a Cat S - so a structural write-off. If...

Can I get my car repaired at a different dealer under warranty?

I bought a BMW from an Audi main dealer. There is a fault on the car that they cannot repair. It is under warranty. Can I get it repaired by a BMW dealer and claim the cost from them? They have tried to...

Dealer wants to use second hand parts - what are my rights?

A small second hand car dealer is reluctantly offering to replace (or pay the costs of) a replacement failed diesel injector for a recently purchased older (09 plate) Ford Fiesta. They are openly looking...

Hyundai Tucson actuator failure, just out of warranty - will I have to pay in full?

Just over two months ago my Hyundai Tucson diesel had its final service within its five year warranty, having done just under 26,000 miles and received a clean bill of health/MoT. Today an engine management...

Fix, scrap or lease a new car - what should I do?

I have a 21 year old BMW 530d Touring needing attention, should I: A) Get it fixed (it could be quite expensive)? B) Scrap it and buy a small runabout - second hand? C) Lease a new car on a two year contract?

Can my car insurance company make me use one of their approved repairers?

My insurer is pushing me to use one of their approved repairers. I would rather have the work done by a BMW approved repairer, can I insist on using the BMW repairer? If so, how would I go about it?

Should a throttle body be covered by warranty?

My Volkswagen Beetle is three and a half years old, has done a total of 9,496 miles (I have had the car a year and half, and when I bought the car it had 5,923 miles on the clock). I've had it serviced...

Is there an organisation I can contact about unreasonable repair costs?

A local garage has had my 2009 Volvo S40 for 8 weeks trying to resolve a misfire so I can claim the cost from Warrantywise. They have had my car for so long that I am considering cutting my losses and...