Is it a dealer's duty to carry out a mileage check?

I bought a Mitsubishi L200 Barbarian in March 2016. At the time the mileage showed just over 31,000, the car came with full Mitsubishi service history that backs up the mileage throughout. I have now decided...

I was charged £430 to get overtightened wheel bolts drilled out - should the dealer compensate me?

I purchased an approved 2012 BMW X5 from main dealer in May 2015 with a two year warranty. In February 2016, the main dealer supplied and fitted new alloys under warranty. Last month, my car went to the...

Do I have any recourse against Jaguar Land Rover for the EGR failure in my 2013 Evoque?

My 2013 Range Rover Evoque was in for a service a month ago. During the service they reported that there was a coolant leak. This was confirmed to be coming from the EGR cooler and this will require both...

My car was registered as a write off after I bought it - what should I do now?

I bought a car in October 2012 from a dealer. At the time, a HPI check showed to us by the trader was clear as was a text we did to carcheck.com. It was an Audi A3 quattro and I paid £15,500. We've come...

A fraudulent insurance claim has been made against me - how do I proceed?

A car was travelling towards me, the driver kept looking up and down into his lap and his vehicle wasn't travelling in a straight line. I took evasive action and moved slightly left as it was clear we’d...

I've been refused compensation for pothole damage - what can I do?

I've been refused compensation for pot hole damage to two offside tyres by my local council. What can I do?

Why has the cost of my insurance increased so much?

We recently bought a 2008 Volvo V50 SE Lux as a replacement for my wife’s 1997 Volvo S70 CD. The new car has a 2.4i petrol engine, whereas the old one had a 2.5 turbo petrol engine. I spent many hours...

Should Mercedes-Benz fix a corroded control unit under warranty?

My son bought a 2012 Mercedes-Benz C-Class from Mercedes-Benz last year, which came with a one year approved warranty. The warranty is just about to run out and it failed its MoT because of a nearside...

My used Porsche Boxster 987 has a serious leak - should the dealer contribute to the repair costs?

After four months of ownership, I've just discovered that my Porsche Boxster 987 S has a permanently sodden carpet behind the front passenger seat (which would explain the heavy condensation since I've...

What's the best way to deal with a fraudulent insurance claim?

My daughter received an email from her insurance company, but addressed to a different person. She deleted this thinking it was spam. She then received a letter saying she needed to reply to them urgently...