What is my legal position on a new timing belt failure?

9 months ago I had a new timing belt fitted on my 2009 Audi A6, 108,000 miles (the second belt I've had fitted). The bolt securing the timing belt tensioner failed and snapped off as confirmed by an Audi...

Why is there noise coming from the wheels on my Mercedes-Benz GLC?

Why is there noise coming from the wheels on my Mercedes-Benz GLC?

Why is my Skoda Octavia having trouble starting?

I have a 2010 Skoda Octavia 1.6 TDI and it won't start. If it does, it starts and is lumpy for a short bit then dies, does not get over 1000rpm. The fuel is fine, as is the battery. Any ideas?

Would Mercedes-Benz contribute to an ABC pump replacement?

My 2010 Mercedes-Benz CL500 was making noise so I took it to local dealer. He called in a Mercedes-Benz dealer who diagnosed the ABC pump failing. The Mercedes-Benz dealer replaced the pump because the...

Has anyone else experienced trouble starting a Volkswagen Touran after the 'fix'?

I have had the update done on my Volkswagen Touran 1.6 TDI and on driving home the glow plug light started flashing, it got returned to the garage and they 'fixed' it by saying the software hadn't loaded...

What are my rights if my car's clutch/flywheel broke within 6 months of purchase?

I recently purchased a 2012 vehicle at the end of August 2016 which came with an initial 3 month guarantee and a 2 year warranty I opted to purchase. The car was marginally over 85,000 miles when I bought...

Why are BMW refusing to pay for a service that is covered by my service pack?

I bought a new BMW M135i in June 2015, along with a service pack. As per your recommendations I had an interim oil service at just over 9000 miles, although 18,000 was the anticipated schedule. I have...

Should I get the emissions 'fix' on my Volkswagen Caddy?

We have, from new, a Volkswagen Caddy which is now 4 years old. We have just had a letter from Volkswagen saying they are able to do the emissions "fix". I've looked into this and people that have had...

What is your advice for a timing chain that broke just after warranty ran out?

I've had my Skoda Fabia for 3 years. The warranty ran out 10 days ago and the timing chain broke after only doing 38,000 miles. The dealer and Skoda U.K. are willing to pay £3500 towards the cost of new...

How do I claim back expenses from Renault for a breached contract?

An old Renault Zoe was advertised for £9000 on the Renault website (for orders placed till 31 December 2016). My local dealers did not do the deal, but Renault put me in touch with one less than 100 miles...