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Most recently answered legal and consumer advice questions
An old Renault Zoe was advertised for £9000 on the Renault website (for orders placed till 31 December 2016). My local dealers did not do the deal, but Renault put me in touch with one less than 100 miles...
I purchased a Nissan Qashqai Acenta 1.6 CVT approximately in October 2015. It was an ex-motabilty, done less that 8,000 miles and had been serviced 3 times since new. After completing somewhat less than...
I purchased a car on the 7 October 2016 and it showed an engine fault warning light on the first day. I contacted the seller and he said he would have it fixed due to it being the EGR valve warning but...
I'm looking at buying a new car, and have traditionally always driven diesel cars. I'm a little worried, however, that Madrid, Paris, Mexico City and Athens have recently announced plans to ban diesel...
I have insurance but received no notification regarding my MoT and road tax. I was stopped by the police who told me that i did not have tax nor MOT so my car was impounded. How can i claim it back?
We own a Mercedes-Benz AMG 4matic with the same issue that you have written about on the Mercedes-Benz GLC and GLA a few days ago. So far we have had the same response from Mercedes AMG in writing and...
We have had a fairly acrimonious dispute with our local dealer and also VWUK about having to replace track rod ends and the steering rack on a Volkswagen Golf VII barely 6 months out of warranty. My point...
My car insurance is now due for renewal but premiums are all excessively high, being 75-100 per cent more than last year, even though I have 14 years NCD. When I contacted my current insurer it appears...
My Peugeot 208 developed a fault with the electric window so took it to the dealer. They say it needs a repair and it's covered under warranty but they've made me pay £114 for the diagnostic check. That's...
My Volkswagen Tiguan has been back to Volkswagen 3 times now for being noisy following the emissions fix and they are telling me that there is nothing wrong with it. I have searched the internet and can...