What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

How do I claim back expenses from Renault for a breached contract?

An old Renault Zoe was advertised for £9000 on the Renault website (for orders placed till 31 December 2016). My local dealers did not do the deal, but Renault put me in touch with one less than 100 miles away. I travelled there and ordered in October. However, in November I was told that the car is no longer produced, and the dealer could not provide me with a car despite agreeing a contract. My deposit was refunded. However, I remain out of pocket, as I have lost a day of work to travel plus petrol cost. I have written to Renault but had no reply. I wonder whether the deal ever actually existed? Do you have any suggestion about how I can get the out of pocket expenses back and hold Renault accountable for a breached contract?

Asked on 8 January 2017 by mat

Answered by Honest John
I don't think you can.
Dear Honest John,

Please help me choose my next car. I would like it to have:
    Select a few terms below
Similar questions
I bought a vehicle and paid in full for it, only to find on the trip home there was a gearbox problem. I then found out that only the seller singed the logbook. I have the vehicle and one half of the logbook...
We purchased a new 2017 MINI Countryman F60 on Feb11, launch day, after the sales woman and financial manager advised us to order that day to beat the April 2017 tax hike. They said it would arrive in...
I'm viewing a vehicle on Sunday and have read bits and pieces online regarding areas of concern. I've also done a background check via the gov.uk website and the AA website. Please would you be able to...
Related models
Fun and easy-going driving experience, decent ride quality, cabin, range and performance all improved in 2019
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer