Third party lied after an accident that wasn't my fault - what can I do?

My 76-year old wife was driving along a street when the driver of a parked car flung the door open, causing considerable damage to both cars. There was a witness, a local policeman who helped my wife to...

Does repaired accident damage devalue a car?

We own a 2009 Ford Fiesta that was in perfect condition with just over 10,000 miles on the clock. In mid-May, whilst stationary at traffic lights with the handbrake on, a Transit van smashed into the rear...

Insurer's valuation reveals patchy used car history

I bought a 2005 Vauxhall Corsa with 11000 milles from a car supermarket at full price back in early 2008 in ignorance of its previous history. Four weeks ago I was waiting at some traffic lights only to...

Insurance payout isn't enough to compensate me fully for my car - is this fair?

I own a 2003 Suzuki Liana which has been written off by my insurance company after it was hit from behind. The garage they sent the car to said the repairs would be approximately £2700. The other motorist...

What would you suggest is a reasonable payout for our written-off Clio?

Last Thursday morning my daughter crashed her 2007 Clio 1.2 Sport with 33,000 miles showing. The insurers, Quote Me Happy, arranged for the car to be collected and taken to a depot. We are given to understand...

Are these solicitors encouraging me to claim dishonestly?

Last summer a lorry collided with me, changing lanes without looking. My car was declared a write-off and, being comprehensively insured, my insurance company paid out promptly. Since then I have been...

Someone is claiming against me - what do I do?

Three years ago I had a minor accident, basically rolled back slowly over a speed hump in a private gym car park. Did not see driver behind, extremely close and on my blind spot. No damage to my car...

Accident claim - what should I do?

A car cut in front of me causing an accident. The driver admitted to me and my wife that her driving was "rubbish". My insurance company has passed me onto Swift Claim who is pushing to claim from the...

Car damaged by drink-driver - how should I proceed with my insurance company?

My car was hit by a drunk driver outside my pub. I have received information from my insurance. I have attached a copy of a form they have sent me. Can you tell me if this is a standard form and is there...

Can I avoid having my car written off?

I have had since new a much-cherished top of the range Volvo V70 Cross Country, first registered January 1999. The car has covered 208,000 miles but looks fantastic. However I was recently involved in...