Insurance write-off after fire

I purchased a second hand 57 plate Citroen C4 Picasso on 18th September 2012 from Arnold Clark, Last night it caught fire whilst driving and its now just a metal shell. Is this not a sale of goods problem...

Getting Third Party details from insurer

A few months ago my car was hit by a third party vehicle. Initially after the accident I made a note about the other driver's details. As there was almost no visible damage to neither mine or his car we...

I'd like to recommend Saga insurance for dealing with my claim very well.

On 1 November my car was stolen. After reporting this to Sussex police, and with a feeling of impending doom, I called Saga insurance, expecting the usual runaround. I was more than a little stunned. Not...

Damage to my car from a traffic sign lying in road

In poor visibility one morning last October, I ran over a temporary traffic lights sign lying, almost invisible, in the mud on a narrow country road. It sprang up and damaged my car. My insurers arranged...

Insurance - a happy ending, and a question

During a recent visit to Belgium, I hired a car for a day and managed to put a small dent in the rear door. As the damage excess was £1200 I had to pay the cost of £420. I had insured the excess with a...

Insurance, premium rise after 'no fault' incident

My car was hit whilst parked outside my house. The driver was traced after two independent witnesses came forward (she did a runner). The Police prosecuted her (three points and a fine). My insurance...

Insurance claim - a witness that's not a witness?

I was involved in a minor accident in the evening. I have a witness who is known to me, and said that the other driver was driving without lights. My insurance company says that this is not adequate for...

Insurance nightmare: write-off or repair? Companies disagreeing

My neighbour reversed into my car three weeks ago, and caused damage to the bonnet, bumper, number plate etc. Although the damage was not too bad, my car value is only £1750, so unlikely to be repaired...

Write-off offer - is it right and fair?

My Jaguar XF 3.0 Diesel was written off when stationary at a junction - no blame whatsoever. It was a July 2010 Luxury model owned from new with 54,000 miles, FSH and very high spec. The dealer, Statstone,...

Insurance versus paying yourself - what would you do?

We have had a slight knock on the front wing of our 2009 Honda Civic and our dealer quotes £900 for the spares and fix. The fault is entirely ours so I am interested to know if there is some sort of...