Do I have any recourse against Jaguar Land Rover for the EGR failure in my 2013 Evoque?

My 2013 Range Rover Evoque was in for a service a month ago. During the service they reported that there was a coolant leak. This was confirmed to be coming from the EGR cooler and this will require both...

My Ford Focus needs a new engine because of a coolant leak - any advice?

I've got a 2013 Ford Focus 1.0 EcoBoost - it went in for a service and MoT but came back with the engine vibrating when turned on. After several trips to the garage they've worked out It's losing coolant....

My car was registered as a write off after I bought it - what should I do now?

I bought a car in October 2012 from a dealer. At the time, a HPI check showed to us by the trader was clear as was a text we did to carcheck.com. It was an Audi A3 quattro and I paid £15,500. We've come...

I wasn't told my new car was modified and now I can't get insured - what do I do?

My son bought his first car, a Hyundai i10 Premium, on finance. The car came with black alloys and a carbon fibre black roof and tints in the back all done by the dealer. Now, a month after purchase when...

Are dealers obliged to pay for repairs within the first three months of selling a car?

I bought an Alpha Romeo from a dealer in March. The wheel bearing and rear boot went within two weeks and now the turbo is faulty. I have a two year warranty but they are squirming about paying by trying...

Can you be fined in a private car park outside normal operating hours?

In a private car park, with a two hour free limit, is it still reasonable to be fined outside normal operating hours? None of the shop premises were open during the time of parking.

The dealer refuses to replace/repair my faulty car - what should I do?

I bought a secondhand Volkswagen Golf for £5000 from a dealer. It developed serious power issue after two months. Dealer refuses to accept liability but offered to pay half the cost of repairs in his affiliated...

Is it legal for an insurer to restrict me doing major work on my car?

Is it legal for an insurance company to ask me "to ensure that no major private work has been included in the schedule or being undertaken at the same time as the repairs." I understand the bit about being...

A fraudulent insurance claim has been made against me - how do I proceed?

A car was travelling towards me, the driver kept looking up and down into his lap and his vehicle wasn't travelling in a straight line. I took evasive action and moved slightly left as it was clear we’d...

How should I import a UK registered classic back to the UK?

I'm interested in buying a car from someone who has kept the car in Spain. The car is a classic and is registered in the UK, with a UK owner, who has an address in the UK. If I buy the car, I would pay...