Insurance Renewal

My wife has recently renewed her insurance policy through Castle Cover (who I have used for years with car and house insurance). She completed the deal but a couple of days later she received a letter...

Surprise call following reporting an accident to the police

My parked car was recently hit and the driver did not stop but a neighbour took the number plate I phoned the police and reported what had happened. A couple of days later I received an unsolicited call...

Insurance Scam?

I received a call on my home phone from an "international" number. The caller asked for me by name and said that she believed I had been involved in an accident. I have not so I terminated the call. On...

Car insurance company trying to back-date charges

I went to renew my insurance policy and i told them about some previous motoring convictions that occured some years ago as which I hadn't told them about because I didn't realise that I had to. They are...

Insurance - £200 Premium for Tinted Windows

Renewal for my Volvo XC90 came through from Direct Line for a fraction under £500, this seemed high so I logged on to the Direct Line website to see what they'd quote for a new customer. A quote came back...

Help!!! Car insurance for broadcaster and teenager

I am a staff continuity announcer at a TV channel, with a 17 year old son who has just passed his driving test. I am currently insured by the RAC for an annual premium of £260. The quote to include my...

My girlfriend has received a spurious request for payment for a credit hire car following an accident - is it a scam?

My girlfriend was involved in an accident in Nov 2009 where she rear-ended someone at a roundabout. Her car is a company car and insurance is arranged by her employers. She admitted liability, her car...

Why did my insurance company charge an additional premium for fitting winter tyres to my Skoda Yeti?

My wife and I completed the 2010 Lands End to John O’Groats Historic Rally in December, during very bad weather, in our 1962 Rover 100 P4 fitted with M+S tyres. However, after a discussion with a colleague...

Winter Tyres

With regard to fitting winter tyres, would this affect my insurance premium?

Snow tyres

I noticed that you have endorsed the use of snow tyres recently. I have been Michelin Alpin, M + S rated tyres in winter since 1997 and swear by them. However, I have seen reports in the press that some...