I've discovered my car was in a serious accident before I bought it - what can I do?

I bought a vehicle from a dealer two and a half years ago. It has had the same mechanical issue four times and I have now discovered this is due to it being in a serious accident I am not aware of. What...

Can I choose where my car is repaired following an accident and that only original parts are used?

My car was recently damaged in an accident, it was rear ended by an articulated truck. The insurance company have agreed to repair the car using their own bodywork repair company. I have two worries. How...

The repairs of my accident damaged car have been delayed - could the third party insurers refused to pay for my loan vehicle?

My 2016 Toyota Prius sustained rear end damage while parked. The third party admitted doing it and my insurers have put the matter into the hands of a claims management company. My concern is that it has...

A friend can't afford to replace his now written off car - what can he do?

A friend passed his driving test and purchased his first car six months ago. A few days ago he was stationary at a road junction waiting to join the main road. While waiting, another car drove into the...

My girlfriend damaged her car on a crash barrier at a hospital - should it be liable for the cost of repairs?

My girlfriend was moving her car that was parked on hospital grounds. As she moved the car forward and turned slightly, the car collided with a low crash barrier that was not visible from the driver's...

Is it legal for a dealer to sell a car, which he knows has been in an accident, but doesn't tell the buyer?

I bought a 2015 used Ford Fiesta from a Honda dealer, but it's developed a noisy engine on start up. I returned it under warranty three month later, but they failed to fix it. They did not disclose the...

An accident management company left me £1500 out of pocket - what can I do?

Two years ago I was knocked off my motorbike by a driver who admitted full liability. I notified my insurance company, who said they'd put me in touch with an accident management company who would handle...

A driver hit my car and left no details - how can I get the CCTV footage from the car park operator?

My car was damaged in a car park by a third party, who failed to report the incident. The car park operator requested I report the incident to the transport police in order for them to review and release...

A delivery moped hit my son's car - should the company that employ the rider pay for the damage?

My son bought a used SEAT Leon FR from a friend two weeks ago for £2000. It was in excellent condition with a full service history. On Thursday, two young lads on pizza delivery mopeds came to his place...

My daughter hit a car at 5mph and the driver is claiming whiplash - can we do anything about this?

My 22-year-old daughter was second in line at a local roundabout in rush hour traffic. The Mercedes-Benz GLA in front went, but then slammed on his brakes as he saw a car coming from the right on the roundabout....