Ask Honest John

Most recently answered claims questions
My car was involved in an accident (not my fault) on 8th Dec 2009, I had a courtesy car until 5th February 2010, and they just collected that evening with no explanation. It took my insurer until 10th...
The other day I had been to my local garage and was just about to pull out of the forecourt when a woman turned right off the main road onto the forecourt and then (I guess) swung round to go right again...
My son in law was involved as the middle car of three in a minor shunt. The car he hit in front of him suffered no damage and the driver is not making a claim against him. His car was damaged on the off...
On 22 Jan 2010 I was hit from behind whilst parked about six cars back at a red light. At the scene the other driver apologised, admitted it was his fault, gave me his details and, as neither I nor he...
My girlfriend was driving her BMW convertible in Ascot and was waiting stationary at a T junction behind a Land Rover Discovery. The car in front of the Land Rover went to pull out then hesitated half...
I am having a problem with my car insurer regarding responsibility. I was involved in a recent crash on the M6. I was in the left hand lane when a lorry entering the motorway from a slip-road did not slow...
Boxing day 2008, a neighbour damaged my car, a Jaguar XJ8 by reversing into it. He admitted liability. I think my insurance company and certainly Rybrook Jaguar of Chester recommended letting an accident...
I have a 2000 Corsa 1.7D GLS that doesn't look too tidy and with a high mileage but which has been very well maintained, with FSH and serviced every 5,000 miles. Everything works, it still drives like...
Last summer whilst I was parked at our local hospital, the car in front reversed into me as he was about to leave. We exchanged details and I had my car checked the following day but other than a small...
My son skidded his 2004 Renault Megane on the ice and hit a stone wall causing damage to the nearside front panel, headlight, bumper etc., enough to claim on the insurance together with the wall. We have...