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Most recently answered legal and consumer advice questions
I'm about to purchase a new Toyota RAV4. The local dealer is quoting £25,245 for a cash sale whereas an online company (www.broadspeed.com) has quoted me £22,781 for exactly the same specification car,...
In reference to the letter on14 April regarding a parking fine complaint from JS of Tamworth, when he visited the Oxford Welcome Break service area on the M40, we would appreciate the opportunity to respond....
Recently my sister was driving her nearly-new Volkswagen Passat on a motorway and was terrified when the wipers failed. It has automatic wipers. It was repaired for £300 but has now failed again and, when...
Last year I purchased a brand new Volkswagen Polo under the scrappage scheme. In the first 18 months a distance of about 8500 miles was driven, mostly school runs, around town and the occasional 100-mile...
I have a 2009 Mazda 3 1.6 petrol (Mark II) which is coming up to three years old and thus the expiry of its warranty. I have been very happy with its reliability and would rather keep it for a few years...
I purchased an extended warranty when I bought a 2008 SEAT Ibiza Ecomotiv from a dealer. The breather to the fuel tank is leaking, and I am told this is not covered by the warranty and that I need to replace...
Two months ago my wife purchased a 2004 Ford Ka from a commercial seller. The car came with a 3-month RAC Warranty. In the meantime, the heater will not switch off and there is significant play in the...
I have been a RAC member since 1981 and received my renewal recently. This quoted £135 with members discount for Roadside and Recovery (personal basis for me and my wife). My motor insurer covers me for...
The Esso campaign: “Let Esso treat you to a night out at the movies” is anything but free, claiming this treat ticket is only online and you cannot opt out of the consent to “processing of my personal...
I bought a new Hyundai ix20 in May 2011. The ISG (Intelligent Stop and Go) stopped working after ten days and since then it's been back to the garage half a dozen times to be fixed. Each time, the car...