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Most recently answered legal and consumer advice questions
I bought an Espace from CCS Garage, Chapelhall, Airdrie. I paid £3500 and was assured it would be fully inspected before going out. Problems arose from day one, with locks not working, rear wiper missing,...
My wife car was struck heavily from behind, causing it to be off the road and requiring around £7000 in repairs. The other driver's insurance company contacted my wife by phone before she had even got...
I recently took my Peugeot to a main dealer for its first MOT. When I collected the car they offered me "Peugeot Accident Assistance". Is this just another accident claims company or does it offer real...
A local road running through Bedfordshire and Buckinghamshire is very severely potholed. Beds County Council has marked the potholes on its patch for repair, whilst Bucks hasn't. The Bucks stretch has...
I bought a brand new Mercedes-Benz from the dealer at Croydon 10 days ago. Before the delivery I have noticed that this car could be a 2011 model as it was written in a small print on one of the documents...
I am in the US driving a 2000 Mercedes C230 Kompressor Sport. I had a frame weld, which the suspension is mounted to, rust so badly that it snapped in half. I am told there is nothing Mercedes-Benz USA...
I bought a Mercedes-Benz E350 CDI Coupe in July 2009 on a Personal Contract Purchase and have to hand it back next month, having covered 34,000 miles. The alloy wheels have deteriorated to such an extent...
Two weeks ago I bought a used car from a small dealer with a three-month warranty. I have just found that there is a split in the main turbo hose. I have informed the dealer who told me to contact the...
We parked in Cumbria on Tuesday, Queen's Jubilee Bank Holiday, assuming the "Free parking for two hours with no return" restriction would not be in force. But we got a ticket. In general, aren’t Bank Holidays...
I have a Volkswagen Golf 1.4 TSI 122 DSG which is three years old and has covered 32,000 miles since new. The gearbox has failed and needs to be replaced, and Volkswagen has quoted £4,300. They and the...