Jeepest item free

Our Jeep was recently stolen from the drive. It was very old 1995 and not worth more than about £500. My husband has a protected no claims bonus and an excess of £100. We own two other cars a 2007 335i...

Faulty used car - should the dealer pay for the repairs?

My daughter has bought her first car, a 2002 Peugeot 206 from a ‘private dealer’. Within days the engine management light came on and the car has spent most of its days in the garage, with replacement...

Need a new MPV - any recommendations?

I wonder if you could give me some advice on people carriers? Our 2005 Galaxy TDI Ghia automatic with 100,000 miles on the clock collided with the central reservation of the M1 and I am bracing myself...

Water in petrol - the filling station is to blame?

My daughter recently re-fuelled with petrol that subsequent to the breakdown of her car turned out to contain 50% water. The filling station concerned referred her to Shell Custmer Services who have said...

Does this sound like a wheel bearing failure?

My 2004 Honda Jazz, with full Honda service history and 52,000 miles, has developed a rotating rumbling noise which sounds as if a bearing may be wearing. I understand that the Jazz has a known problem...

Used Car Warranty Issue

My 2003 Volkswagen Golf is currently in the garage awaiting repair. The problem I'm told is that the Camshaft has failed and damaged the Cam Followers. As a result a new shaft, eight new followers, etc....

Private property parking fine...

A friend recently dropped off her family at Stansted airport. She went to the new express drop off area, and on to the pay station to find out how to get her ticket. While reading the numerous notices,...

No-fault accident claim seems to be going wrong

I assisted a colleague of mine a few months ago after a no-fault accident he was involved in. He was T-boned by a young motorcyclist as he turned right into a side road, the motorcyclist had overtaken...

Shoddy garage work - am I entitled to compensation?

A wheel bolt has been cross-threaded into the rear hub of my 2001 VW Polo SDI. My local garage has advised that, as a result of this, the rear hub will need to be replaced at a cost of £138. A new tyre...

Where do I stand with the AA?

I had cause to call out the AA because my car wouldn’t start on the morning of 12 October 2012. The patrol diagnosed the problem as a flooded engine and decided to remove the spark plugs. The Patrolman...