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Most recently answered legal and consumer advice questions
My Santa Fe broke down on the M5. It was taken to Hyundai Murley in Stratford. The cam shaft seized in the cylinder head. The car is still under 5 year warranty. Hyundai has refused warranty cover over...
I drove into the back of another car today and minimal damage was caused. His bumper popped off a little and my licence plate has broke. We exchanged details, name, phone number and licence plate details...
Are you able to advise re a suspected side effect of insurance companies' measures against "fronting"? An elderly neighbour's car is owned and registered to him. He has not driven for several years and...
I took my car to Evans Halshaw for a complimentary oil and filter change after purchasing it there as a used car. My car had no marks or scratches or technical problems on it when I dropped it off. When...
I have just received notification of speeding and a fine of $80 in New Zealand while on holiday there in early March 2013. Do I have to pay or can I ignore it (I have no plans to return to NZ in any case)...
I sold my MG last November (2012) for £650.00, £50.00 less than advertised as the seller stated it was all he had. I advertised as a fun car, all things that go wrong ie head gasket and radiator have been...
We are thinking of insuring our 21-year-old step son one of our cars for him to drive (it is a "second" car as both myself and my partner use two other cars on a daily basis for work). The car will be...
Three weeks ago I went over a speed bump and the battery warning light came on and a warning 'Limited EPB' appeared on the console. I took the car, a 2004 Ford C-MAX to the main Ford dealer who replaced...
The DVLA tells me that regardless of being a French/Spanish or other EU resident holding a driving licence of the country in which resident they are subject to the 70 years old rule. I hold a French...
I hired a van from a rental company today to move some office equipment around. I paid a £200 deposit upfront, the charge for hiring the vehicle for the day plus £12.50 to reduce the excess charge from...