Should my son give his credit card details to a motorcycle hire company following an accident?

I read your FAQs about credit hire vehicles but would appreciate further advice. My son's motorbike was knocked over whilst it was parked. The car driver has admitted liability and there is one witness....

Tax discs - display insurance instead?

I wonder if you agree with me that, especially as we are now doing away with tax discs being displayed in the screen, we should follow the lead of France and make it compulsory that any car on the road...

Why should I pay for an insurance certificate replacement?

I lost my car insurance certificate recently. I phoned Esure and asked if they could provide a duplicate. I was informed that to send a replacement would cost me £26 which would be taken from my debit...

Why can't we get a reasonable payout after having our Cat D Jaguar X-Type written off?

In February 2011 my wife purchased a 2005 Jaguar X-Type 2.0 D SE. The car had been a category D write-off (front end damage), but had been nicely repaired. She liked this car so much that she intended...

Insurance claim problems

My friend was involved in an accident after another car hit him from behind. The driver took full responsibility and his insurance company gave him a van on lease. However, now the insurer want to take...

Who will insure my 18-year-old daughter on a classic Singer Gazelle?

I have seen a 1962 Singer Gazelle 4-door automatic saloon for sale for under £2000, which I would like to buy for my daughter's 18th birthday. We have both driven it and my daughter has fallen madly in...

How is it possible for a third party to start a fraudulent accident claim against me?

How is it possible for details of my insurance company to be identified by third parties? My insurance company contacted me in June to tell me that a claim had been made against my insurance for an incident,...

Troubles with an insurance claim

Our car was vandalised when we were walking our dog. Came back to find the passenger window broken and hidden bags of shopping (under coats), the sat nav and other goods gone. We phoned the police and...

Car damaged while being sold on my behalf

I took my car to the local garage which they were going to sell for me. I parked it where they asked on their premises then left. The car was in perfect condition. On Monday 25 Nov I went to the garage...

Disputed liability following an accident?

I was recently involved in an accident which was not my fault. I was about to turn left from a main road into a house drive-way when I was under-taken on my nearside. There is damage to my front wing,...