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Most recently answered claims questions
An increasing number of letters featured in your column concern the practices of insurance companies. The problem it seems to me is that the insurance industry is now run by bean counters who have forgotten...
As an ex-employee of an insurance company I have been following the recent correspondence concerning the non-disclosure of accidents. It is understandable to think that what the insurer doesn’t know will...
I believe that your advice to L.C. of Trowbridge is seriously flawed. In insurance law a "material fact" is any factor that might cause the insurer to increase premium or restrict cover. Failure to advise...
I had an unsolicited call from someone who did not identify themselves, advising me that there was money available to me for personal injury resulting from an accident in 2009. They had all the details...
Three days ago I suffered a blowout of my nearside rear tyre that resulted in a replacement at a cost of £96.60. This was caused by a 6-inch pothole adjacent to a drainage grid that I have photographed...
I keep receiving unsolicited text messages from an identified number to my mobile phone, with the following wording: "Free message. Our records indicate you may be entitled to £3,250 for the accident you...
Normal NCD goes: 30 per cent discount for your first claim-free year. 40 per cent for second year, 50 per cent for third and 60 per cent for your fourth year. But some companies have different scales....
On 19 February I was sitting in the passenger seat of my parked car (husband had gone into a shop). A large DHL lorry drove past indicating he was turning right. As he turned, the back end of the lorry...
At the entrance to a roundabout, I hit a W-reg car which had stopped and then was heavily hit from behind by another 08-reg car. My insurance company has told me it will give me a car to drive whilst mine...
My car was recently driven into by a thrd party who admitted responsibility. The damage was minor; rear window and bumper. The car was sent to a garage to be assessed, and an estimate of £1300 made for...
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