A driver who admitted fault in an accident now won't pay my repairs - what do I do?

I've been passed my test just under one year and I've had my new car for three weeks. Last week, I was stationary when someone else hit me from behind. The other driver claimed responsibility straight...

A fraudulent insurance claim has been made against me - how do I proceed?

A car was travelling towards me, the driver kept looking up and down into his lap and his vehicle wasn't travelling in a straight line. I took evasive action and moved slightly left as it was clear we’d...

How and what do insurance companies base their premium calculations on?

How and what do insurance companies base their premium calculations on? It is becoming obvious that they are not insuring the car, but the driver. To add to the confusion, they do not seem to insure the...

Can I test drive a vehicle before I tax and insure it?

I am looking to buy a second-hand Jaguar X-type estate. Can I personally test drive the vehicle before I tax and insure?

Do we have to accept our car being written off?

Someone ran into the back of our 2004 Vauxhall Signum. The insurers have written it off as it's going to cost £1800 to fix. Can we put our foot down and tell them we want it repaired? They are also taking...

What insurer would cover a London black cab for private use?

I am looking at buying an ex London black cab as my new daily runner. Most insurance companies won't insure them because they say it's too old or it's not a usual car. Who should I speak to about insuring...

Should I insure my car at home or at university when I move to my student residence?

When applying for insurance, is it necessary to insure at the address where you will live for a year? Or is it okay to register it at your permanent address where your driving license is registered (parents'...

If a claim has been paid, can the insurer claim it back?

If your insurance has already paid your claim and the money is in the bank, can they then make you pay it back? They are asking for it back because they may not be able to hold the third party fully at...

Car insurance for a new driver - what's the best way to do it?

My daughter has just passed her driving test but will be going to University in about 4 months time. We tried to add her name to our car insurance policy which runs out in August but our current insurer...

My car is a write-off - how much should I get from my insurance company?

I have recently learned that my car is a write off that is after I had an accident few days ago. My question is how much should i get from my insurance company. My car is a Hyundai i20 and I bought it...