I'm going to replace my 2011 BMW X3 soon - should I bother claiming on my insurance for a bumper scrape?

I have owned a 2011 BMW X3 2.0 from new. It's now done 55,000 miles and is in excellent condition. I'm thinking of changing it later this year or early next. Now, after over 10 years of no claims (protected),...

My nearly new car has persistent air con problems - should I reject it?

I have owned a BMW M140i from new, the car is nine months old and has suffered persistent problems with the air conditioning. The local dealership has failed to fix them, so I took the car to the supplying...

Injector failed after the emissions fix - should I get rid of the car in case more goes wrong?

I had the emission fix done six weeks ago on my Volkswagen Golf 1.6 TDI. After only 500 miles, an injector failed. Car has only done 41,000 miles. I took the car to a Volkswagen garage who changed it free...

What are the pros and cons of leasing versus buying a new car?

What are the pros and cons of leasing versus buying a new car?

Should my insurer give me a courtesy car equivalent to my vehicle?

I had a low impact bump causing damage to rear bumper and small dent to body work above bumper. I claimed on my insurance and my Toyota RAV4 was allocated a date for estimate to be carried out at appointed...

Are there any issues with driving a car when the traction control doesn't work?

I have a 2010 BMW 320d which has 130k on the clock. Recently the DTC sensor light started flashing with associated loss of power - I deactivated the system and not surprisingly there were no further issues....

My car was damaged when parked - do I need to report it to anyone?

I came out of my house today to find that someone had hit my car on the offside back bumper. It is obvious that someone has been parked too close to the rear of my vehicle and tried to pull out and rubbed...

Cam shaft fault due to bad engine repair by Audi - what are my legal rights?

I own a 2005 Audi A4 Convertible 2.0 TFSI, the one renowned for the problem with oil consumption. My Audi garage repaired the piston rings and, I think, got Audi to pay for it. Since they did the repair,...

Insurance asked us to choose a bodyshop for repair work - how do we go about this?

My wife's 2014 Vauxhall Corsa was reversed into whilst parked at work. The third party has accepted responsibility and we've been in contact with their insurance company, who have asked us to supply two...

Why do you advise use of claims management companies?

I've noticed that you often advise using accident claim management companies when making a claim against a third party, instead of one's own insurance company. I thought that's what insurance companies...