Selling a car - will it be marked down for damage?

We plan to sell our 2009 Volkswagen Tiguan next year; the car has done 57,000 miles and is in an overall good condition, with a full service history. However, some months ago my wife reversed the car into...

Reparing seawater damage

My car was left in the Port of Dover’s official car-park during a recent storm. Unlike other cars in the same car-park, which suffered major wave damage, my vehicle only appears to have suffered salt water...

Paint colour variations - has the car been resprayed?

I'm thinking of buying a used Mazda MX-5, but noticed the paintwork in the engine compartment is a different red to rest of car. Has it been re sprayed?

Reversed into post due to failty parking sensors - can I sue the dealer?

My new Mercedes-Benz E-Class has suffered bodywork damage after I reversed into a post. The parking sensors on the car stopped working and I didn’t know the obstruction was there, hence I hit it. I took...

Forced to use a hire car whilst new BMW was fixed - should the dealer pay for my costs?

I ordered a new BMW 3 Series recently, but upon delivery discovered some minor scratches. Due to the fact that I live in London (the car was ordered in Bristol) I had it repaired at a local garage, with...

New Fiesta has faulty paintwork - what are my rights?

I bought a new Ford Fiesta from my local ford dealer in August .On collection, I noticed a few fallout spots near the rear number plate and the salesman said he would have it dealt with. Since then nothing...

Should I reject me new car over paint issues?

I have just purchased a new Mercedes CLS from a main dealership. I the believe car was sourced from a common pool to my spec and I paid for the option of paintwork protection. After collecting the car,...

Where's the paint code sticker on my Ford Fiesta?

Can you tell me where I can find the colour code sticker on my 2002 Ford Fiesta?

Car supermarket sold me a S-Max with hidden accident history - what can I do?

A few months ago I bought a 2011 Ford S-Max from a well-known car supermarket. After less than a month of ownership the car started rusting. I took it to my local Ford dealer to find out if it was covered...

Discovered scratches on recently bought used car - Can I take it back after 2 weeks?

I purchased a 2011 Volvo V60 from our local dealer a few weeks ago. Before I agreed the sale, I walked around the car with the agent to inspect it – it looked almost flawless in the sun. However, two weeks...