What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Car supermarket sold me a S-Max with hidden accident history - what can I do?
A few months ago I bought a 2011 Ford S-Max from a well-known car supermarket. After less than a month of ownership the car started rusting. I took it to my local Ford dealer to find out if it was covered under warranty and was told the rusting was due to repairs from a major accident.
I contacted the car supermarket and was told the car was sold as seen and they wouldn't do anything as they were unaware it had been involved in a crash. What can I do?
I contacted the car supermarket and was told the car was sold as seen and they wouldn't do anything as they were unaware it had been involved in a crash. What can I do?
Asked on 17 September 2013 by Cargiant Victim
Answered by
Honest John
The car supermarket is very well aware of its obligations. See here: www.honestjohn.co.uk/faq/consumer-rights/
You have rights under Clegg v Olle Andersson 2003 and The Consumer Protection from Unfair Trading Regulations 2008.
You have rights under Clegg v Olle Andersson 2003 and The Consumer Protection from Unfair Trading Regulations 2008.
Similar questions
I've owned a Ford Capri Injection for 23 years. In October 2015, I delivered my car to a local restoration bodyshop in order to have a bare metal respray carried out. The proprietor notified me that he...
I brought a SEAT LEON nearly 3 years ago. In March my car had done 80,000 so the warranty had expired. I then had major problems with the car shaking - turned out the conrod was bent in the engine so had...
I complained about orange peel paint finish on my new Honda Civic back in July 2011.
After much delay, Honda say the finish is typical of what their factory turns out. At Honda's suggestion, I got an...
Related models
Strong blend of comfort and performance. Fun to drive. Standard equipment is high on all models.