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Most recently answered goodwill questions
We have a four-year-old Volkswagen Golf MkV 1.6 FSI petrol. I'm told today by my local non-franchised Volkswagen specialist that the rattling that developed two days ago is the inside of the catalytic...
The car is a 2007 Renault Laguna 150 DCI. The windscreen is developing spots, about 3mm in diameter, like semi-transparent watermarks which are inside the screen, perhaps between the laminate layers. They...
I bought a 55-plate Ford Focus with 51,000 miles on the clock back in February 2009 for £6500. It has now developed an engine fault that my local Ford dealership tell me will cost either £400 plus VAT...
We own a 2007 Vauxhall Astra 1.9 SRI CDTi diesel. The other day I heard a rattling noise in the car and, by the time I got home, I was struggling to get it into second and fourth gear. The garage has said...
The steering rack on my Ford S-Max recently failed and cost me £1300 to replace. The car was just out of warranty by six months and only has 26,500 miles on the clock. I bought the car when it was a year...
I have a 2007 Volkswagen California camper with 27,000 miles on the clock which went out of warranty on 22 July. An air conditioning hose has split which is going to cost around £700 to replace, because...
I have a 2007 Nissan Pathfinder and the warranty expired last month. I have had it for 18 months and the clutch has gone. I asked Nissan customer services and they told me to take it to my local Nissan...
A holed condenser caused gas loss in my Honda FR-V in late May. It was replaced in early June (£475) but operating pressure was too high (24 atm and rising, normal 10-14). Communications between my local...
My husband has a BMW 118i which is four years old in September. He has been quoted £1500 by a local BMW agent, who has diagnosed that the clutch and "clutch wheel" have burnt out and disintegrated after...
I have been advised by the dealership I bought the car from new, that my 55-plate Mazda 6 Sport 2.3 petrol falls within a VIN range which is covered by a TSB, stating that some vehicles may experience...