My order has been cancelled, what are my rights?

In November 2021 I signed a contract with a leasing company and finance company to lease a brand new factory order car. The car was due to be delivered in March of this year. However, due to the semiconductor...

First car in my sixties - what do you recommend?

I have always had a company car and now at retirement I am faced with buying and insuring my first car. I am finding choice bewildering and insurance expensive. I live in London, park on the street and...

Can you recommend a car for a £11,000 budget?

I am desperately trying to make a decision on a car to buy. I have a £10,000/£11,000 budget and have narrowed my choice down to the Honda Jazz, Mazda 2, Skoda Rapid, Toyota Yaris, Kia Ceed and Hyundai...

I have PCP car, can I fit a private number plate?

I have a PCP agreement car that has another two years to run on the agreement, I would like to add a private number plate on it, would this be possible? Do I have to get the PCP agreement holder's permission?

Can I put E10 fuel in my Golf R?

My Volkswagen Golf R is recommended to run on super unleaded 98 RON which is now super expensive. I know the performance and mpg might drop slightly if I use 95 RON E10 fuel but will it damage the engine...

Should I buy an ex-highway maintenance van?

Could buying a low mileage, ex highway maintenance vehicle, be a good buy? It’s a 2008 Ford Transit, high top, medium wheel base that’s done 77,000 miles.

Why are there are so many uninsured drivers?

Automatic number plate recognition (ANPR) technology has been around for many years, so why are there still so many uninsured drivers on the roads?

Which estate or equivalent should I buy?

I've just retired and plan to change my 69 plate Ford Kuga. The 1.5-litre petrol engine is too thirsty for my wallet. I've never owned an estate car, hence that is my current research topic. My wife loves...

My insurance has been cancelled - what are my rights?

Until recently I was the proud owner of a high value factory built trike, a 2018 Rewaco. Sadly, my trike suffered a major fire while riding on the motorway. I got it onto the hard shoulder without injury,...

Which petrol cars are ULEZ compliant?

Are there any petrol cars built between, say, 1990 and 2010, which are Ultra Low Emission Zone (ULEZ) compliant? Can you refer me go any listing of such makes?

Can a hybrid be modified?

Can the 2022 Toyota Camry Hybrid get a factory upgrade to improve top speed and performance or is it permanently limited?

Does the Audi A6 Saloon have a Thatcham Category 1 alarm and immobiliser?

We’re looking to buy a late 2011 registered Audi A6 Saloon and currently obtaining quotes for insurance. Do you know if Thatcham Category 1 immobilisers were fitted as standard to these models?

Should the dealer have told me about a car's ownership history?

I recently purchased an 18 plate used car from a local main dealer. It was an approved used car with a full service history from the dealer and two years manufacturer warranty and other benefits. The car...

Is a catalytic converter covered under warranty?

Does a new car warranty cover the cat? I have an MG ZS which is 18 months old and has done 3,000 miles. It was bought new. I have been told by the MG agent the cat needs replacing at a cost to me of £1,200!...

Should I be paying VED road tax on my Toyota Prius?

I purchased a 2016 model Japanese import Toyota Prius in 2021 and paid £280 road tax. This year it is £295 road tax. Is this correct as I believed this model was zero road tax?

My car won't fit in my garage, can I return it?

I just bought a Jaguar E-Pace from a dealer and it won’t fit in my garage, have I got any right to return the car?

Should I buy a Ford Galaxy to replace my Ford Mondeo estate?

I am thinking of changing my Ford Mondeo estate for a more recent Ford Galaxy auto. Not more than four years old and, say, not more than 30,000 miles with full service history. Which is the top spec for...

Should I replace my Honda CR-V with a Mazda CX-5?

I have a 13 plate Honda CR-V. It's top of the range. I think it has been an excellent car. It is getting a bit tired though. My friend has a Mazda CX-5, which is very attractive. Would the Mazda be a good...

What is the maximum weight we can tow?

I have a 2014 Toyota Land Cruiser. Its weight is 2.2 tonnes and the listed towing weight is 3.0 tonnes. We tow a horse box. Half of our friends say the all up weight of the trailer cannot exceed the weight...

Can you recommend a family car with good rear legroom?

My current lease car is a Kia XCeed. I need more legroom for adult-size children in the back seats. I drive with the front seat fully back. Can you help with any recommendations?

Is it worth having my Volvo Polestar optimised?

I have a Volvo V60 T4 and I am considering having it Polestar optimised. It’s quite expensive for what appears simply to be a remapping of the ECU i.e. half an hour with a laptop. I don’t know anyone who...

Is there a speed/load rating for space saver wheel rims?

Is there a speed/load rating for space saver wheel rims or just the tyres? I'm building a special and want narrow width rims and space savers are just right. Would they be legal if fitted with higher...

Ford Focus EcoBoost - when should I change the cam belt?

When would you advise changing the cam belt on my 2016 Ford Focus 1.0-litre EcoBoost?

Can I upgrade my car's headlights to HID?

My car's headlights are not that great especially on the country roads I use in winter. Can I legally upgrade to HID and if not, what upgrade would you recommend?

Should I buy a car without a full service history?

I am considering buying a Kia Sportage from a main dealer with 30,539 miles on the clock. It was first registered in February 2017 with a 66 plate and is priced at £16,750. It has one registered owner....

London ULEZ charge - who is responsible for paying?

As a first-time car buyer I didn't know about the London ULEZ and bought the car through a dealership. I just realised that I have been given a penalty charge charge notice for the ULEZ and it cost me...

Can I claim for a punctured radiator under warranty?

I have a three week old car. It showed that the coolant was low so I took it in to a dealer for a check. "Oh it's a new car", they said. "We've topped it up and it's fine now." Unfortunately it wasn't...

I received my new driving licence within a few days - is this unusual?

I received a reminder from the DVLA to renew my licence on Monday 25 April. I did it online the same day and returned my old licence to Swansea. The new licence arrived on Thursday 28 April. I was amazed...

Can you recommend a small SUV for towing?

I'm looking to purchase a small/mid-sized SUV for about £20,000. We only drive about 8,000 miles per year so I'm guessing petrol but we do tow a trailer tent quite often in the summer months so it must...

Switching from EV to hybrid or diesel - what should I buy?

I have been a Nissan Leaf owner for five years and it's absolutely fantastic for local driving but as soon as I go further afield I can't be sure I will be at a certain place by a certain time, especially...

Applied for 50 per cent road tax reduction - can I drive my car?

I sent the DVLA documents for the 50 per cent road tax reduction, including Personal Independence Payment (PIP) letters, MoT certificate and cheque. I have not received any notification and just checked...

Why would removing additional driver increase my insurance premium?

I've just renewed my insurance for my Skoda Fabia estate and wanted to remove an additional driver. The resulting quote went up from £218 to £288. It seems crazy. Neither of us has any history of claims,...

Is brake disc failure a manufacturing fault?

My car is less than three years old and only has 16,000 miles on the clock and I have had to have four brake discs changed by my garage due to corrosion and pitting at a cost of over £800. I have been...

Can you recommend an electric SUV?

I am contemplating changing my large automatic SUV vehicle to an electric or plug-in hybrid. I don’t quite understand the cost of charging compared to the range the vehicles can potentially achieve. Which...

Do I need to tell my insurer about a non-fault accident?

Do I need to advise my insurance company if I have been in an accident which wasn’t my fault (I was hit from behind) or can I just claim on the other driver's insurance?

Where does the country identifier go on an electric car number plate?

If a car has a green band on the number plate as an electric car, where does the country identifier go? Adjacent to the green band, or at the other end of the plate?

Child hit my car, what are my options?

A young girl ran across the road without looking and hit the passenger side wing of my car. Very fortunately I was not going fast having just turned in to the road and the young girl has not been injured....

Peugeot 3008 ECU replacement delay - is this a common issue?

Is it unusual to have to wait over six weeks for a replacement ECU ordered via a main dealer? They don't seem to be able to give me a delivery date so I don't know if this is a common issue with electrical...

Peugeot Boxer fuel pump failed and caused major damage - can I make a claim?

I have a 2017 Peugeot Boxer Euro 6 2.0-litre HDI with only 26,000 mileage. The fuel pump failed (broken tooth) which caused stress on the camshaft, which broke the belt, which caused loads of damage. It...

Do you need to have a licence to use an e-scooter?

If you were banned from the road could you still use an e-scooter?

What has happened to nearly new car values?

What has happened to nearly new car values? Six months ago they were very high and with the semi-conductor chip shortage and the problems in Ukraine/Russia I would have thought not much has changed but...

Can I claim new brake discs and pads under warranty?

I purchased a car in May 2021 that had been previously registered by the dealership in March 2021. The car went for its first service two weeks ago and they said the brake discs and pads needed to be...

Why is the BMW 330e plug-in hybrid zero road tax?

How is it that the new BMW 330e plug-in hybrid variant can be zero tax rated when after 25 miles it has to run on its petrol engine when my BMW i3 can do up to 140 miles on its battery and only then starts...

What paperwork do I need to take my Motability car abroad?

I am due to take a trip to France this month. I have a Motability vehicle so Motability keeps the V5 as they own the vehicle. How do I deal with this when France needs a V5?